IT Support Technician

Job Description

About the BusinessA support services provider delivering essential IT services across a network of client sites in Wiltshire. The organisation plays a direct role in enabling reliable technology infrastructure across multiple locations.About the RoleWe're looking for a dedicated IT Technician to deliver on-site technical support across a network of client sites in the Swindon and Chippenham areas. This is a varied, fast-paced role covering hardware, software, and network troubleshooting, alongside advising on-site staff on IT best practice. It's well suited to someone who enjoys hands-on technical work across multiple locations.What You'll Be DoingDelivering on-site IT support to staff and end users across multiple client sitesInstalling, configuring, maintaining, and troubleshooting hardware, software, and network systemsAdvising staff on IT best practices and providing hands-on technical guidanceUpholding data protection and cybersecurity standards in line with client policiesMaintaining accurate, up-to-date records of incidents, resolutions, and equipment assetsWhat We're Looking ForEssential:Demonstrable experience in an IT support roleStrong working knowledge of Windows operating systems, Microsoft 365, networking principles, and hardware diagnosticsExcellent analytical, communication, and stakeholder management skillsFull, valid UK driving licence - essential for travel between sitesWillingness and eligibility to obtain Enhanced DBS clearance prior to commencementValid UK passport (required for right-to-work verification)What's On OfferCompetitive salary, commensurate with experience25 days annual leave plus UK bank holidaysMileage allowance for reimbursed inter-site travelContinuing professional development (CPD) and training opportunitiesVaried exposure across multiple client sites and technologiesTPBN1_UKTJ