Senior Application Support Officer – Revenues & Benefits

Job Title: Senior Application Support Officer – Revenues & Benefits

Location: BS1 5TR (Hybrid)

Hours: 37 hours per week

Pay Rate: £310.36 PAYE | £400 Umbrella per day

Contract: 16 weeks, immediate start

About the Role:

Seven Resourcing is seeking an experienced Senior Application Support Officer to join a hybrid project-based role supporting the Revenues and Benefits department. This role is ideal for candidates with extensive experience in NEC EDM (formerly Info@Work) and NEC Revenues & Benefits applications, particularly in back-end administration and module implementation.

Key Responsibilities:

• Support the implementation of new NEC EDM modules, including Data Integration Hub, Email Connect, and Document Bundling.
• Lead planning and scoping of module implementation, including setting up back-end parameters and configurations.
• Liaise with business users to understand requirements and ensure successful delivery of system enhancements.
• Manage and undertake testing of new modules to ensure functionality and integration with existing processes.
• Provide expert support for NEC Revenues & Benefits applications, addressing technical issues and supporting administrative functions.
• Maintain accurate documentation of processes, testing results, and implementation plans.
• Collaborate with project teams to ensure timely delivery and alignment with business objectives.

Candidate Requirements:

• Extensive experience with NEC EDM and NEC Revenues & Benefits applications.
• Proven track record leading the implementation of software modules, including planning, scoping, and testing.
• Strong technical knowledge of back-end administration functions.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a hybrid environment.
• Immediate availability for a 16-week contract.

Why Work with Seven Resourcing?

At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five-star reviews, and award-winning support, we’re dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.