Software Project Manager
Are you an experienced Software Project Manager with a passion for delivering successful CRM projects? We're looking for a confident, commercially minded Project Manager to join a growing Microsoft Partner, leading the delivery of multiple Microsoft Dynamics 365 Customer Engagement (CE) and Business Central projects.
This is an exciting opportunity for someone who thrives in a fast-paced consultancy environment, enjoys building strong client relationships, and can confidently manage multiple concurrent projects from initiation through to successful delivery.
The Role
You'll be responsible for delivering a portfolio of software implementation projects, ensuring they are completed on time, within budget, and to the highest quality standards. Working closely with customers, consultants, developers, and senior stakeholders, you'll take ownership of project planning, governance, commercial performance, and customer satisfaction.
You'll be trusted to lead projects with a high degree of autonomy while ensuring risks, scope, budgets, and change requests are effectively managed throughout the project lifecycle.
Key Responsibilities
- Manage multiple concurrent software implementation projects of varying size and complexity.
- Deliver projects using both Agile and Waterfall methodologies.
- Build strong relationships with customers, acting as the primary point of contact throughout delivery.
- Create and maintain detailed project plans, schedules, budgets, and resource plans.
- Manage project scope, timelines, risks, issues, dependencies, and change requests.
- Monitor project financials, ensuring commercial performance and profitability.
- Facilitate governance meetings, steering committees, and project reporting.
- Coordinate cross-functional delivery teams including consultants, developers, and business stakeholders.
- Ensure projects are delivered to agreed quality standards while exceeding customer expectations.
- Support continuous improvement of project delivery processes and best practices.
About You
We're looking for someone who combines excellent project delivery skills with strong commercial awareness and outstanding stakeholder management.
You'll have:
- 5-7 years' experience delivering customer-facing software projects within a Microsoft Partner, consultancy, or professional services environment.
- Proven experience managing multiple concurrent projects simultaneously.
- Strong experience delivering software projects using both Agile and Waterfall methodologies.
- Excellent understanding of project governance, risk management, budgeting, forecasting, and reporting.
- Experience managing project commercials, including Time & Materials (T&M) engagements.
- Outstanding communication and stakeholder management skills.
- The ability to confidently lead projects with minimal supervision and delegated authority.
- A proactive, organised, and solutions-focused approach.
Highly Desirable
- Experience delivering Microsoft Dynamics 365 Customer Engagement (CE) projects.
- Experience with Microsoft Dynamics 365 Business Central implementations.
- Microsoft Partner experience.
What's on Offer
- Salary up to £75,000
- Remote with occassional travel
- Opportunity to work with a leading Microsoft Partner
- Varied and complex enterprise CRM projects
- Supportive, collaborative team environment
- Ongoing professional development and career progression
- Exposure to the latest Microsoft technologies
If you're an experienced Project Manager looking to join a growing Microsoft Partner where you'll have real ownership, work on exciting Dynamics 365 projects, and play a key role in customer success, we'd love to hear from you.