Level 3 Business Administrator Apprenticeship
Job summary
Level 3 Business Administration Apprenticeship | Full-time
An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Level 3 Business Administrator Apprentice.
We have apprenticeship opportunities available across different teams within the Trust, offering valuable experience in a busy NHS environment whilst working towards completing the Level 3 Business Administrator apprenticeship.
You will work alongside experienced colleagues, providing administrative support and contributing to the effective day-to-day running of your team. Depending on your placement, duties may include meeting administration, data analysis & management, maintaining records, preparing information and reports, responding to enquiries from colleagues and a range of stakeholders across the Trust, by face-to-face, email and over the telephone and supporting a range of departmental activities.This is an excellent opportunity for organised, motivated individuals who are keen to develop their administration, communication and organisational skills while gaining valuable experience within a healthcare setting.
To find out more about these roles, we will be holding an online Information Session on Friday 16th October, from 2pm to 3pm. If you would like to attend, please contact anne-marie.lynch2@nhs.net to request the meeting link.
The interview will be run over two days, Interview Workshop: Thursday 12th November and Individual Interviews: Friday 13th November.
Main duties of the job
To use a range of multiple IT packages and digital systems relevant to the department in order to write emails, record and analyse data. For example, Office 365 and Datix (incident and risk management system).
Produce and maintain accurate records and documents including tracker spreadsheets, emails, shared files, reports, minutes from meetings and confidential information in line with the Trust policies and procedures. Makes recommendations for improvements and presents solutions to the team where needed.
To use a range of good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms to meet stakeholder's needs. Answer questions from inside and outside of the Trust to demonstrate Trust values.
Organise meetings, events, training, room bookings, taking minutes, and the movement of any equipment required. This will include meeting and greeting, facilitating meetings, or training, and other events as required.
Supporting the team's SharePoint and document management systems.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Please note: To be eligible for an apprenticeship you must have been a resident in the UK for 3 years or more.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and training
- To hold GCSEs at grade A-C or 4 to 9 - Maths and English or Level 2 equivalent qualifications (ie: Functional Skills)
- To be committed to undertaking & completing a Level 3 in Business Administration Apprenticeship
- IT Level 2 and above or a Customer Service qualification
Experience
- Recent clerical and administrative experience in a busy team environment
- Experience of answering telephone calls/emails and dealing confidently with enquiries
- Experience of working to deadlines
- Evidence of recent of customer service experience
- Administrative experience
- Previous Data Experience
Knowledge and skills
- Recent demonstrable experience and knowledge of working with Microsoft Office Applications, including Word, Excel, Email and the Internet
- Able to plan and priorities own workload.
- Understanding of GDPR
- Knowledge of routine office processes and procedures
- Ability to apply IT knowledge to work systems and processes, interpret data and make recommendations.
Personal Attributes
- Flexible approach to work
- Ability to problem solve on
- Willing to participate in further skills and knowledge development consistent with future/changing requirements of role
- Ability to work independently and in a team without supervision when required.
- Be committed to completing the Level 3 Business Administrator Apprenticeship
- Demonstrates current professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
100 Napier Street
Sheffield
S11 8HD
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/