Network Engineer
Job summary
Sheffield Teaching Hospitals Foundation Trust (STH) is one of the UK's largest and most successful Foundation Trusts. Ensuring that STH has a resilient and safe operating platform for our critical services is at the heart of our Information and Technology Strategy. As part of meeting this objective we are seeking to deliver a critical programme of modernisation and upgrades across our IT network (DC, WLAN, LAN & WAN), server infrastructure and wider desktop refresh.
The Network Delivery Team is responsible for the design and delivery of all network infrastructure services to the Trust. These services include:
High speed, highly available network services
Network configuration & support services
Firewall & security services
Remote access services
We are seeking to supplement our current team with an energetic Network Engineer with strong network service skills. The successful individual will be involved in delivery and support of a range of network service solutions and assist in the delivery of our programme of network technology modernisation.
Main duties of the job
Supporting enterprise network infrastructure and services.
Supporting the connectivity of enterprise wireless client devices.
Supporting WAN connectivity to remote sites.
Network management and administration, alerting and reporting using modern protocols.
Assist in the development of network infrastructure services in line with the requirements of departmental policies, practices and documentation standards.
To maintain, modify and upgrade the Trust's £8,000,000 network infrastructure in order to ensure it remains reliable and fit for purpose. This includes not only the main campus, but also the 40 smaller community sites around Sheffield.
To support the wider network team:
- To manage a wide spectrum of service requests to completion.
- To react and resolve incidents in a timely manner assigned at 3rd line through incident management.
- To manage and escalate incidents to third parties or internal specialists when appropriate.
- To perform service requests to agreed and documented standards.
To assist the Service Desk and Service Support Teams with all aspects of service transition, change management and release management in connection with the development and introduction of new network services.
To provide assistance to the Senior Network Engineers where required.
Where necessary, escalate issues to end users, third parties or senior members of the directorate.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
This vacancy is advertised on a fixed term contract basis for a period until 31st March 2027 due to the post being recruited as part of a limited term project within the Trust. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts taking into consideration the requirement for the post to be maintained as a part of the project's implementation and the timescales associated with this.
Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
- Degree or equivalent
- CCNA Accreditation
- Experience of working in large enterprise network environments (NHS preferable)
- ITIL Foundation
- ECSE
Experience
- Extensive practical experience of working in a large enterprise IT environment (NHS preferable)
- Management of Incident and Service calls.
- Significant practical use of Ekahau Wireless Design software
- Supporting and configuring a range of network products
- Good communication skills
- Scripting experience
Further Training
- Customer Services
Special Skills/Aptitudes
- Ability to analyse technical information and symptoms in order to troubleshoot the root cause of IT related incidents
- Methodical and systematic in approach to all aspects of work
- Commitment to continued personal development
- Ability to interpret and communicate technical information to peers and to a non-technical audience
- Advanced keyboard skills
- Good communication skills
- Good documentation skills
- Ability to work unsupervised
- Ability to use own initiative appropriately
- Self Motivated
- Interest and aptitude to develop skills in Python and other network related scripting languages
- Good presentation skills
- Ability to determine and manage realistic deadlines
- Knowledge of formal problem solving techniques
Other Factors
- Flexible approach to working and requirement to occasionally work unsociable hours in line with the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospital
Herries Road
Sheffield
S5 7AU
Employer's website
https://www.sth.nhs.uk