Account Executive (Junior) - Software House

Junior Account Executive – Software House

New Business / Account Management / Marketing / Client Services / Health & Social Care

Company Description

For almost 30 years, we have developed software solutions that support organisations across healthcare and social care.

Working with NHS organisations, charities, local authorities, and community providers, we help deliver services to vulnerable people through practical, user-focused technology.

We are committed to developing our people, building trusted relationships, and creating a collaborative environment where individuals can grow professionally while contributing to meaningful work.

Job Responsibilities

Account Management & Client Support

• Support the day-to-day management of client relationships and account activities
• Coordinate meetings, follow-ups, and client communications
• Respond to client requests and work with internal teams to coordinate solutions
• Develop an understanding of client requirements and how software solutions support service delivery
• Assist with client reviews, contract renewals, and ongoing account development

Projects & Team Collaboration

• Work closely with Client Services, Product, Support, Development, and Finance teams
• Support client projects, system upgrades, workshops, and training activities
• Prepare documentation, presentations, and meeting notes
• Assist with user groups, events, and internal process improvements

Marketing & Sector Engagement

• Support marketing activities including newsletters, case studies, and social media content
• Research trends within healthcare, social care, and healthcare technology sectors

Candidate Requirements

Essential Skills & Experience

• A 2:1 or First-class degree in Psychology, History, Business, or a related discipline from a leading university (Russell Group or equivalent)
• 1–2 years of professional work experience
• Strong communication, organisational, and relationship-building skills
• Ability to manage workload independently in a remote-working environment
• Good attention to detail and problem-solving ability
• Strong IT literacy, including Microsoft Office and online collaboration tools
• Right to work in the UK
• Willingness to undertake a DBS check

Desirable

• Experience working with clients, customers, or stakeholders
• Interest in healthcare, social care, technology, or public sector services
• Experience supporting projects, events, or communications activities
• Commercial awareness and interest in business development

Working Environment

• Fully remote-working role with regular online collaboration
• Opportunity to work alongside experienced teams across healthcare technology and client services
• Exposure to real-world projects, clients, and strategic initiatives
• Supportive environment focused on mentoring, development, and career progression

Salary & Benefits

• Competitive salary
• Performance-related bonus
• Pension contribution
• Private healthcare after probation
• Ongoing mentoring and professional development
• Genuine opportunities for career progression
• Opportunity to contribute to meaningful work supporting vulnerable people and communities