Assistant Digital Business Partner
Job summary
Sherwood Forest Hospitals are seeking a dedicated Assistant Digital Business Partner to join our team at King's Mill Hospital. The post holder will play a crucial role in supporting customers' ICT strategies, aligning them with their business needs and the NHIS digital business strategy and processes.
Key Responsibilities:
- Support the Digital Business Partner and Head of Strategy & Planning in understanding and aligning customer ICT requirements with NHS strategies.
- Contribute to the development of tailored ICT solutions.
- Attend and support service reviews, development meetings, and customer discussions, representing the Digital Business Team and NHIS, including offsite and outside normal working hours.
- Manage specific customer requests and provide input for service agreements.
- Address issues such as unpaid invoices and customer complaints through appropriate channels.
- Complete internal documentation and coordinate with project managers to resolve order delays.
- Support junior team members with tasks.
- Procure equipment and services in compliance with financial regulations.
If you are passionate about IT and customer service, and are looking for a challenging and rewarding role, we would love to hear from you!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
- Knowledge, training and experience in ICT
- Knowledge and awareness of a Primary or Acute care setting
- Effective empathy and persuasive skills
- Ability to negotiate
- Ability to work with supplier contracts/costs
- Advanced keyboard skills
- Microsoft Office - advanced use
- Ability to act and work flexibly and on own initiative
- Ability to concentrate in stressful situations and when interrupted.
- Ability to Communicate with Clinical & Non Clinical staff ranging from Senior to Junior Levels.
Qualifications
- Educated to degree level or equivalent qualification/experience
- ITIL Service Management Foundation
- Microsoft Office Skills
- Some Staff management/task setting experience
- Project work
- Experience/knowledge of PRINCE2
- Data Protection Act
- Freedom of Information Act.
Experience
- A Good Level of ICT experience
- Experience of communicating and explaining ICT issues
- Experience of negotiating with suppliers
- Experience of purchasing
- Experience of ICT Projects
- Experience of inter-organisational working
- Organising meetings
- Effective written and oral communication skills
Contractual Requirements
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
- The ability to travel between NHIS sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
King's Mill Hospital
Mansfield Road
Sutton-In-Ashfield
NG17 4JL
Employer's website
https://www.sfh-tr.nhs.uk/