Digital Business Partner

Job summary

Nottinghamshire Health Informatics Service (NHIS) is a leading provider of Information Management & Technology (IM&T) services, supporting health and care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We deliver digital services including infrastructure management, cyber security, technical support, project management, and training. Our collaborative approach helps improve health and care services for citizens, supporting over 13,000 users at nearly 800 sites.

As a Digital Business Partner, you will play a pivotal role in supporting the implementation of customers' ICT strategies, acting as the main point of contact for NHIS customers and suppliers for non-fault related matters.

You will provide expert ICT advice, manage projects and supplier teams, and facilitate the resolution of service delivery issues. This is a dynamic role requiring strong relationship management, technical expertise, and the ability to communicate complex information clearly.

Key Responsibilities:

• Support the development and delivery of NHIS services to customers
• Represent NHIS at customer and supplier forums
• Manage opportunities, account management calls, and service delivery problems
• Liaise with NHIS Service Desk, ICT specialists, customers, and suppliers
• Assist with communications between NHIS teams, suppliers, and customers

Apply now to join our team!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.