End User Device Engineer
Job summary
The post holder will work within the Technical Solutions Strategic Business Unit and will be responsible for the delivery of high quality technical activities across the Local Health Community. This primarily includes ownership and completion of tasks so that our customers receive excellent customer service.
The post holder will support the EUD Support Manager with the development and delivery of technical activities across the local health community to ensure the successful implementation of systems and processes as part of national and local ICT planning. Working with our customers, the post holder will ensure that all ICT related issues are comprehensively and effectively addressed through proactive and best practice ICT processes.
The post holder will take a lead role in the delivery of major customer focussed projects and programmes, focusing on the design, development and delivery of fit for purpose technical activities as necessary to support current and potential stakeholder requirements.
The post holder will be responsible for working with clinicians and managers to identify opportunities to use technology as an enabler to drive innovation and improvements in service provision, clinical outcomes and business efficiency, enabling healthcare professionals to access, interpret and make better use of available information sources.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.
We have an open, inclusive and diverse culture and we would like you to be part of the team.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge
- Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level.
- Knowledge of the Data Protection Act and issues around data confidentiality.
- Extensive knowledge of clinical and business functions across the local health community.
- Detailed knowledge and awareness of uses of Health Informatics across the NHS.
- A clear understanding of the local service requirements and plans associated with the National programme for IT.
- MDM experience.
Qualifications
- A relevant degree or technical qualification or equivalent technical experience.
- In possession of the ECDL/MOST qualification.
- Excellent IT skills with Advanced Keyboard skills.
- Microsoft desktop Operating Systems.
- Network Topologies.
- Virtual Desktops.
- In possession of or working towards the completion of the Advanced ECDL or MOST.
- On-going personal and professional development.
- Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS).
- RDMS (any).
- Scripting.
- MCP.
- Packaging.
Experience
- At least 2 years previous technical experience within IT.
- Minimum of 2 year previous technical experience within an IT environment.
- Prior experience of delivering and technical documentation
- Ability to present material accurately to colleagues.
- Experience of working as part of a customer focussed team.
- Excellent communication skills - written, verbal and interpersonal.
- Excellent organisational skills.
- Excellent time-management skills with a pro-active and flexible approach.
- Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS.
Contractual
- Ability to work flexibly, outside normal office hours, in order to suit the needs of the users.
- Ability to travel in order to attend meetings/deliver training at point of need.
- Clean driving licence and use of own car.
- Requirement to form part of an on-call rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
Ilkeston Community Hospital
Heanor Rd
Ilkeston
DE7 8LN
United Kingdom
Employer's website
https://www.sfh-tr.nhs.uk/