ServiceNow Developer

About the Company

Location: London

Positions: 3 Months FTC [Extendable based on Project & Performance]

Note: The candidate must be a UK passport holder as this role needs to go through the NSV vetting process (National Security Vetting).

About the Role

We are looking for a ServiceNow ITSM Designer to support the design and optimization of IT service management processes. The role involves working with business and technical teams to create scalable and efficient workflows within ServiceNow.

Responsibilities

• Design ITSM workflows (Incident, Problem, Change, Request) in ServiceNow
• Gather requirements and translate them into functional designs
• Create process flows, documentation, and solution design artifacts
• Collaborate with developers for implementation and enhancements
• Identify opportunities to improve process efficiency

Qualifications

Experience with ServiceNow ITSM modules

Required Skills

• Strong understanding of ITIL processes
• Experience in workflow/process design
• Good communication and stakeholder management skills

Preferred Skills

[No preferred skills listed]

Pay range and compensation package

[No pay range or compensation details listed]

Equal Opportunity Statement

[Include a statement on commitment to diversity and inclusivity.]