IT Manager

Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE

About the Role

We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment.

We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues.

Key Responsibilities

• Manage and maintain IT infrastructure, including hardware, servers, networks, and systems
• Provide technical support and troubleshooting for staff across the organisation
• Oversee case management, document management, and legal software systems (Proclaim development experience desirable)
• Ensure data security, system backups, and disaster recovery procedures are in place
• Manage user accounts, access permissions, and system security in line with GDPR and company policies
• Monitor system performance to maintain reliability and minimise downtime
• Coordinate and manage relationships with external IT service providers and vendors
• Install, configure, and maintain hardware, software, and networking equipment
• Develop and implement IT policies, procedures, and best practices
• Support IT projects, upgrades, and system improvements
• Ensure compliance with data protection and cybersecurity standards
• Provide guidance and training to staff on IT systems and security awareness

Role Requirements

• Minimum 2 years' experience in IT management within a legal practice
• Proven experience managing IT infrastructure, networks, and systems
• Knowledge of legal case management and document management systems
• Strong understanding of cybersecurity, data protection, and GDPR compliance
• Experience supporting Microsoft 365, Windows environments, and cloud-based systems
• Excellent problem-solving and troubleshooting skills
• Ability to manage multiple priorities under pressure
• Strong communication skills with the ability to explain technical issues to non-technical staff
• Experience managing IT vendors and service providers
• Relevant IT qualifications or certifications (desirable)

What's on Offer

• Competitive salary
• Free on-site parking
• Hybrid working negotiable
• Monday to Friday, 9am-5pm with 1-hour lunch
• Opportunities for career development and training
• Supportive and collaborative working environment
• Company pension scheme
• Modern office environment with up-to-date technology
• Chance to contribute to IT strategy and development

If you are interested in this role please APPLY or send your CV to Beth @ Simpson Judge Legal