HR Systems Analyst

I am partnering with a leading London-based organisation to recruit an experienced HR Systems Analyst for a permanent, hybrid position. This is an exciting opportunity for a detail oriented and analytical HR systems professional to play a key role in the optimisation, maintenance, and continuous improvement of the organisation’s HR technology landscape.

HRIS Ownership & Daily Operations

• Serve as the subject matter expert for iTrent, overseeing the day-to-day management and optimisation of the HRIS to ensure seamless HR and Payroll operations.
• Lead the development, configuration and implementation of system enhancements aligned to evolving business requirements.

Reporting & Business Objects

• Take full ownership of Business Objects as the primary HR reporting tool.
• Design, configure and maintain reports and dashboards, ensuring ongoing accuracy and continuity through iTrent upgrades and system changes.

System Support & User Assistance

• Provide first-line functional support to employees and managers on all HR systems queries.
• Manage and prioritise the HR systems support inbox, ensuring timely resolution of issues.
• Collaborate closely with HR, Payroll, Pensions, Learning & Development, Reward, Brand, IT and Talent Acquisition teams to resolve system-related queries and improve processes.

Training & Documentation

• Deliver system training and guidance to HR colleagues and wider business users.
• Maintain and regularly update user guides, process documentation and system materials to reflect changes and best practice.

System Upgrades & Enhancements

• Coordinate and manage system upgrades, patches and testing cycles to minimise disruption and ensure system integrity.
• Support the implementation and configuration of new iTrent modules and functionality.
• Manage and progress open MHR support queries where required.

Self-Service & Onboarding Maintenance

• Maintain and optimise Employee and Manager Self-Service (ESS/MSS), ensuring content and communications remain accurate and current.
• Oversee the Onboarding portal, keeping policies, leadership information and related content up to date.

Data Management & Integrity

• Safeguard data accuracy through regular audits, cleansing activities and quality control checks.
• Maintain organisational structures, hierarchies and establishment data within the HRIS, ensuring organisation charts remain accurate.

HR Support & Projects

• Contribute to ad hoc HR systems and wider HR projects.
• Provide general HR support where required, including responding to queries and taking notes in disciplinary and grievance meetings.
• Undertake additional duties in line with evolving business needs.