Implementation Engineer | £34-£37,000

Location: Hull/Hybrid - 3 days a week in office

Role Overview


As an Implementation Engineer, you will sit at the intersection of data and delivery. The majority of your role is hands-on data work, including extracting, cleansing, mapping, and migrating customer data into our platforms. This is complemented by configuring solutions, running training sessions, and guiding customers to a confident, well-supported go-live.

Key Responsibilities

Data Manipulation Migration (60%)

Extract, cleanse, transform, and validate customer data from Legacy systems, spreadsheets, and third-party exports ready for migration.

Write/maintain SQL scripts and ETL routines to map source data fields to platform schemas.Perform data quality checks, deduplication, and reconciliation to ensure migrated records match source counts.

Build and refine reusable data migration templates and scripts.

Investigate and resolve data discrepancies raised during UAT, working directly in the database and Back End to correct records.

Document data mapping decisions, transformation logic, and known exceptions for audit and handover

Implementation Training (; 40%)

Configure platform settings, workflows, and integrations

Deliver end-user and administrator training sessions

Support go-live and hypercare, troubleshooting issues and ensuring a smooth handover to Support.

Produce clear configuration and training documentation

Skills Qualifications

Data Manipulation

Strong SQL skills, comfortable writing and troubleshooting queries against relational databases.

Practical experience with data cleansing, transformation, deduplication, and validation techniques.Confidence with Excel (formulas, lookups, pivot tables) for large-scale data preparation and reconciliation.

Exposure to ETL tools or Scripting (eg Python, PowerShell) for repeatable data manipulation is an advantage.

Strong analytical mindset with the ability to spot inconsistencies and anomalies

Methodical, detail-oriented approach to handling large volumes of sensitive data.

Implementation Training

Ability to translate customer requirements into system configuration.

Confident, engaging trainer able to explain technical concepts to non-technical users.

Organised, able to manage multiple implementation projects and timelines concurrently.

Clear written communicator, comfortable producing configuration and training documentation.

What You'll Need (Essential)

Commercial experience in data migration, implementation, or software/business consulting role, ideally within B2B software or SaaS.

Hands-on SQL and relational database experience is essential; experience delivering customer training or software implementations is a strong plus.

Job Details

Company
SmartSourcing Ltd
Location
Hull, Yorkshire, United Kingdom HU1 1
Hybrid / Remote Options
Employment Type
Permanent
Salary
GBP 34,000 - 37,000 Annual
Posted