Strategic Account Manager

⭐ Strategic Account Manager – QSR & Enterprise Partnerships

London, United Kingdom

Hybrid Working Available

We are partnering with a leading global online delivery platform to appoint a Strategic Account Manager to manage and grow a high-impact enterprise QSR partnership in the UK.

This role sits within the Strategic Accounts function and is responsible for driving commercial growth, managing senior stakeholder relationships, and delivering end-to-end performance across a complex national account.

You will act as the key commercial lead, shaping strategy, unlocking growth opportunities, and ensuring strong execution across cross-functional teams.

Key Responsibilities

Strategic Account Ownership

• Own a major enterprise QSR partnership end-to-end
• Act as primary point of contact for senior client stakeholders
• Lead Joint Business Planning (JBP) and long-term account strategy

Commercial Growth & Performance

• Drive revenue, order volume, and profitability growth
• Translate data into actionable commercial insights and strategies
• Improve performance across key commercial and operational KPIs

Business Planning & Reviews

• Lead Quarterly Business Reviews (QBRs) with senior stakeholders
• Own weekly/monthly reporting, forecasting, and trade performance
• Support campaign planning and execution of growth initiatives

Cross-Functional Execution

• Collaborate with Sales, Marketing, Operations, Product, and Analytics teams
• Ensure delivery of campaigns, product launches, and national initiatives
• Coordinate multiple internal and external stakeholders

Relationship Management

• Build strong senior-level partner relationships
• Influence decision-making to drive mutual growth outcomes
• Navigate complex, multi-stakeholder environments

Candidate Profile

• Experience in Key Account Management, Partnerships, or Commercial roles
• Strong commercial mindset with proven growth delivery
• Excellent analytical skills with ability to turn data into action
• Experience leading QBRs, JBPs, and senior stakeholder discussions
• Strong communication, negotiation, and influencing skills
• Highly organised with strong project management capability
• Proactive, execution-focused, ownership-driven mindset
• Interest in food delivery, hospitality, or QSR sectors

Desirable

• SQL or advanced analytics exposure
• Experience with franchise or multi-location business models
• Background in platform, marketplace, or high-growth environments

What’s on Offer

• Ownership of a high-impact national enterprise account
• Direct exposure to senior stakeholders internally and externally
• Fast-paced, high-growth commercial environment
• Strong cross-functional collaboration and visibility
• Clear progression opportunities within strategic accounts