IT Manager

We’re hiring due to continued growth creating a newly strengthened IT leadership role at the heart of our business. Enjoy hybrid working in London, a salary of £55–60k, private medical cover, 25 days annual leave + your birthday off, ethically invested pension matched up to 5%, paid volunteering days and the chance to help unlock billions in social value across the UK.

About Social Value Portal: Since launching in 2014, we’ve become the UK market leader in social value measurement and reporting, supporting public, private and voluntary sector organisations to deliver meaningful, measurable impact. Through our Social Value TOM System, digital collaboration tools, consultancy services and learning academy, we’ve already helped unlock over £60bn in social value, with an ambition to reach £100bn and beyond.

The Role -IT Manager: This is a hands-on IT Manager role where you’ll take ownership of the systems that underpin how our people work every day. You’ll combine strategic oversight with practical delivery, ensuring our technology is secure, reliable and genuinely supports the business as we scale.

What You’ll Be Doing

• Own and administer core platforms including Microsoft 365, HR and finance systems.
• Manage system configuration, integrations, vendors, and full platform lifecycle.
• Negotiate and manage IT contracts, licences, renewals, and service performance.
• Deliver responsive, customer-focused technical support (remote and on-site), escalating to third parties as needed.
• Support security, compliance, and audits (GDPR, Cyber Essentials, ISO27001), and contribute to business continuity and disaster recovery.
• Partner with teams across the business to understand needs and recommend effective technology solutions.

What You’ll Bring

• Proven experience in an IT Manager, Senior IT Support, or IT Operations role.
• Strong knowledge of business systems in particular Microsoft 365.
• Experience managing third-party suppliers, budgets, and service delivery.
• Confident, pragmatic troubleshooter with a calm approach.
• Good understanding of cyber security, risk, and compliance.
• Clear communicator with a collaborative mindset.

Working Pattern & Location

• Hours: Full-time, permanent (9:00-5:30 Monday – Friday)
• Location: London ( Albert Embankment)
• Hybrid working: 3–4 days per week office-based

Social Value Portal is an equal opportunities employer. We actively encourage applications from people from disadvantaged backgrounds, including those living with disabilities and those with prior convictions.

Ready to Make an Impact? If you want to use your IT expertise to support meaningful social change while working in a flexible, values-led organisation -we’d love to hear from you. Click to Apply