Operations Support Coordinator
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Partner Management team! The Services Partner Management department focuses on the implementation, administration and continual improvement of the Softcat Partner Programme. As well as this the department is responsible for the engagement between Softcat and all its Services Partners. As part of a growing team, you will have plenty of opportunity to contribute to improvements in process and efficiency, through innovation and idea sharing. Most of the team is based in Marlow and there will be occasional travel to all Softcat locations. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Working in Partner Management operations you'll be instrumental to the success and delivery of the Services Partner Programme. As well as this and with the support of your team you'll cover a shared inbox responding to enquires from both internal and external customers. You'll also be responsible for several tasks key to the smooth running of the department. As Partner Management Coordinator, you'll be responsible for:
- Collate, store and keep up to date the Pipelines from our Partner community on a regular basis
- Update existing or pre-defined content for Partner Management SharePoint page
- Ensure all contact data for Partners is kept up to date on all relevant internal tools
- Support the operations team with the onboarding of new suppliers
- With the support of the team, respond to enquiries in a shared inbox
- Maintain a positive engagement with other Softcat departments
- Hard working, diligent and able to prioritise workloads
- Be an effective communicator and be able to present information to colleagues and partners
- Proficient use of Microsoft Office applications
- Have a passion for technology
- Hybrid working
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs