Sales Data Manager

Reference: 3998Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Data Management Team Would you like to play a key role in shaping how sales data is managed and used across Softcat?

We are looking for a Sales Data Manager to establish and lead our Sales Data Domain. This is a strategic, cross-functional role where you will oversee the lifecycle of sales-related data, ensuring it is trusted, governed, high quality and fit for business use.

Working closely with colleagues across Data, Sales, Commercial and CRM, you will help define our vision for sales data and identify opportunities to improve its quality, accessibility and value across Softcat.

Success. The Softcat Way. Softcat is one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our core values are Passion, Intelligence, Fun, Responsible and Community, and we help our customers use technology to succeed by putting our employees first.

What you'll be doingEstablishing and maintaining the Sales Data Domain, including its scope, key data assets, business rules and governance processesWorking with the Data Management Lead and wider data leadership team to create a clear sales data roadmap aligned with business goalsIdentifying opportunities to improve sales data through initiatives including CRM transformation, Customer 360, Master Data Management and trusted reportingCreating and maintaining standards, policies and procedures for the ownership, handling and use of sales dataDefining and monitoring data quality measures and driving activity to resolve underlying data issuesImplementing controls that improve the completeness, accuracy, consistency and timeliness of sales dataSupporting compliance with data governance, security and data protection requirementsCollaborating with Data Visualisation, Business Intelligence and Data Engineering teams to improve data availability and usability [Sales Data...nager - JD | Word]Building strong relationships with Sales Leadership, Commercial teams, CRM stakeholders and other Data Domain ManagersActing as the main point of contact for sales data queries, issues and change requestsRepresenting the Sales Data Domain within governance forums and working groupsPartnering with Sales Operations, Commercial and CRM teams to understand business processes and data requirements within Customer Central, Microsoft Dynamics 365 and related platformsAssessing how organisational, process and system changes could affect sales dataWhat we need from youA strong understanding of sales processesExperience working with data in an operational, administrative, analytical or reporting environmentExperience in data management and data qualityStrong Microsoft Excel skillsKnowledge of CRM data, ideally within Microsoft Dynamics 365 or a similar platformExcellent analytical and problem-solving skillsStrong attention to detail and a focus on maintaining accurate, complete and trusted dataExperience managing data-focused products, platforms, processes or datasetsExcellent organisation and time-management skills, with the ability to balance multiple prioritiesThe ability to translate business requirements into practical data management solutionsConfidence communicating technical concepts to non-technical stakeholdersStrong project management, influencing and cross-functional collaboration skillsIt would be great if you also hadAn understanding of metadata, data lineage and business data definitionsKnowledge of SQLExperience with Microsoft Purview, Profisee, Power BI or similar data management and reporting toolsKnowledge of Softcat's sales, customer or commercial landscape, or experience within a similar organisationWe also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working – 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Location:

Birmingham, Bristol, Glasgow, Leeds, Manchester, Marlow, Newcastle Business Function: Data Full time or Part time?:Full Time Vacancy Type: Permanent