Windows 11 Deployment Engineer

Job title:  Windows 11 Deployment Engineer - SC Cleared Start date: ASAP Duration:  3-6 months initially Location:  Derby Day rate: £200 per day - Inside IR35 / Umbrella Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby.ROLE As Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.RESPONSIBILITIES- Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11- Conduct both individual and classroom-style deployments- Troubleshoot and resolve any technical issues to ensure minimal downtime- Work closely with internal teams to ensure deployments are completed efficiently and effectively- Providing clear guidance and updates to end-users throughout the migration process- Able to contact 3rd party suppliers to resolve post-migration issues REQUIREMENTS- Active SC Clearance- Experience of Windows migrations / deployments / hardware refresh projects- Strong customer service skills with a user-first mindset- Good knowledge of Office 365 and Microsoft technologies- A positive, problem-solving approach with excellent communication skills- Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer or Hardware Refresh Engineer or Rollout Engineer