Administrator & Typist for Yeovil Orthopaedic Clinic
Job summary
An exciting opportunity has arisen for a full time, highly motivated administrator and typist to support Yeovil Orthopaedic Clinic, part of the Kingston Wing Private Patient Unit at Yeovil Hospital. All profits relating to private patients are re-invested into Yeovil Hospital to support the NHS and patient care. We are looking for a dynamic, enthusiastic candidate with exceptional interpersonal and strong IT skills. An eye for detail is essential. You must be able to work well within the team environment but also take responsibility for your own individual actions. You will work with the Practice Manager to ensure the efficient running of the practice and with the Kingston Wing administration team. For an informal discussion, please contact Heidi Hendrick on 01935 606589.
Main duties of the job
The main duties will include:
Answering telephone and email enquiries
Booking appointments and updating diaries and clinics
Raising invoices for patient appointments
Medical audio typing, including printing and sending relevant documentation
This role will entail a busy environment, so the candidate must be able to work well under pressure, be flexible and have an ability to adapt to varying tasks. Experience within an administrative role would be desirable, but a willingness to learn is essential. A background in healthcare would be an advantage but is not essential. There is an opportunity for progression through ongoing professional development and achievement.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
- 3 GCSE passes, including Maths and English, or equivalent
- IT Training
- NVQ3 or equivalent in related subject (Administration) or equivalent experience
- Typing qualification
Experience
- Experience of working in a pressured environment
- Experience of dealing with sensitive and confidential issues
- Experience of working in the NHS and knowledge of the range of services the hospital provides
- Experience of building effective working relationships across an organisation
- Experience of working within private practice
Additional Criteria
- Attention to detail, and must be able to concentrate in situations where frequent interruptions are common
- A high level of numerical accuracy
- Ability to prioritise work
- Able to work flexibly as part of a team
- Ability to use own initiative
- Ability to work methodically and with precision
- Excellent organisation and prioritisation skills
- Excellent communication skills
- Ability to produce and collate information and maintain up-to-date, accurate records
- Effective IT skills in Microsoft Office, including Microsoft Excel.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/