Chief X Information Officer (CXIO)

Job description

Job responsibilities

Job Purpose:

The Chief X Information Officer (CXIO) will drive the strategic integration of digital and data solutions as part of the Healthset Electronic Health Record (EHR) programme and in keeping with the digital, data and technology strategy.

The post is a senior member of both the Professional Nursing, Midwifery and AHP Leadership and Digital Leadership teams. The post holder reports to the Chief Information Officer (line management) and jointly to the Chief Nursing Officer and Chief Clinical Information Officer (professionally).

The post holder will lead the implementation, adoption and optimisation of clinical systems and workflows, co-ordinating the required clinical process remodelling and associated change adoption and training, to enhance patient care and safety, and colleague experience and benefits realisation. This role is pivotal in enabling the organisation to harness the EHR to improve patient outcomes, operational efficiency and innovation.

The postholder will have responsibility for clinical Nursing, Midwifery and AHP functions and will act as the professional digital lead for all Nursing, Midwifery and AHP professionals within the Trust.

The post holder will continuously review, evaluate and adopt new and emerging technologies relevant to own and wider service areas.

Review of performance is undertaken through the agreement of performance objectives and individual performance appraisal by the Chief Information Officer and Chief Clinical Information Officer. Formal appraisal is undertaken on an annual cycle with a 6-month interim review.

Leadership and Strategy

1. The CXIO must advocate for the substantial and ever-growing opportunities associated with digitisation of clinical pathways, working with executive, medical, nursing and AHP leads, operational and digital teams.
2. Champion digital transformation and act as a trust-wide advocate for digital innovation within NMAHP workflows.
3. Champion the adoption of digital technologies as a transformational tool where workflow and practice can be aligned for the benefit of patient health and care
4. Work with other information officers from a range of clinical professions, medical and nursing leadership and Healthset leadership to shape strategic vision.
5. Responsibility for the leadership, management and oversight of the digital Nursing, Midwifery & AHP (NMAHP) function across the organisation.
6. Responsible for digital and data training and adoption strategies delivery across all NMAHP
7. Interpret overall health service policy and strategy and ensure digital strategy is aligned with national and local nursing strategy, working closely with lead information officers from a range of clinical professions, CIO and Director of Strategy and Digital Development.

Clinical Informatics & System Implementation

1. Provide clinical leadership in design, deployment, evaluation, re-engineering, and optimisation of clinical systems and their associated clinical pathways.
2. Ensure clinical safety in system design, implementation, and governance as a Clinical Safety Officer or equivalent.
3. Lead on the strategic development of NMAHP pathways and care within the Healthset programme.
4. Ensure the strategic development of NMAHP pathways are integrated into the overall clinical pathway design in a way that optimises safety, efficiency and experience for patients and all care teams.
5. The role will encourage clinical leadership of the digital and transformation agenda across the organisation, acting as an ambassador and influencing colleagues from all front-line professions to be involved in and provide leadership to the digital portfolio.
6. Lead complex analysis of options, issues or risks, coordinating appropriate stakeholder input, ensuring detailed options analysis for situations that may fundamentally affect care delivery in the Trust.

Stakeholder Engagement

1. Collaborate with digital, clinical, and executive teams, along with external partners, to ensure systems deliver benefits to patient care and staff workflow. Where required, working in partnership with external organisations as part of the Healthset Programme.
2. Ensure the widest possible input to pathway design to ensure the digital pathways match modern ways of working and do not add pressure to nursing teams.
3. Engage frontline teams to support adoption of digital tools and enable improvements in care delivery through new digital models.
4. Build strong relationships and foster consensus at all levels of the organisation, both corporately, clinically and throughout the wider health system, to assure the achievement of objectives with a clear need to work collaboratively.
5. Provide and receive complex information relating to Healthset programme delivery, including potentially sensitive commercial information. Including presentation to wide-ranging stakeholder groups of all levels internally and externally to the Trust.
6. Communication and relationship skills - use persuasive, motivational and negotiation skills to secure engagement and staff release for system design, training, and optimisation activities. This includes a deep understanding of the impact of change on individuals and teams and the ability to support others in conveying a positive vision for transformation.

Pathway & Process Improvement

1. Analyse current workflows; design informatics-based improvements to enhance efficiency, reduce risk, and support safer patient care.
2. Keep the currency of releasing time to care at the forefront of all digital improvement work.
3. Plan, organize, guide and lead multifaceted Trust-wide workstreams within the Healthset programme, ensuring delivery plans are maintained and adjusted to meet agreed strategic objectives
4. Oversee and lead the development of specialized multi-professional care pathways and associated training programmes, spanning acute, community hospital, mental health and community-based models of care.

Governance & Safety Assurance

1. Take a lead role within governance for clinical safety, risk assessment, and data quality in line with IG/GDPR/Caldicott standards.
2. Support trust-level digital clinical safety framework, and mentor clinical safety leads across the organisation.
3. Be an integral part of the Digital governance oversight framework, alongside the senior digital team and triumvirate leads within service groups.
4. Ensure that assurance, reporting, risk and issues escalation mechanisms are robust and effectively applied to any areas of oversight and delivery responsibility
5. Oversee, lead and assure the re-alignment of key aspects of Trust policy with the capability and governance considerations of a full electronic health record and its associated advanced technologies.
6. Responsibilities for financial and physical resources - contribute to the definition, review and monitoring of Trust digital resource and the associated financial planning.

Education & Development

1. Oversee the development and design of organisational wide clinical informatics training modules and support for staff to reinforce positive digital culture. Particularly lead on digital literacy for all NMAHP levels across the organisation.
2. Work closely with clinical and operational leadership to ensure effective engagement with and delivery of organisational digital and data training models.
3. Representing the NMAHP voice in local/regional/national forums, contributing to wider digital health community.
4. Remain current with new technologies, as well as national, regional and local issues affecting digital healthcare and their potential influence/impact on the Trust.
5. Develop innovation and research, responsibilities for NMAHP orientated funding opportunities for digital innovation and future digital and data development and validation.

Person Specification

Qualifications

• Registered nurse, midwife, or allied health professional with active professional registration.Postgraduate-level qualification in one or more of nursing, midwifery, AHP, informatics, or equivalent experience.

• Accredited Clinical Safety Officer qualification or equivalent expertise.NHS Digital Academy or equivalent NHS Leadership Academy graduate.

Experience

• Senior clinical leadership experience in digital transformation or informatics roles at least band 8A for 2 years.Proven track record of implementing clinical systems and delivering pathway improvements.Strong background in operational management, clinical leadership, and risk governance.

Additional Criteria

• Please see the attached JD.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Deane House

Belvedere Rd

Taunton

Somerset

TA1 1HE

Employer's website

https://www.somersetft.nhs.uk/