Senior ServiceNow Developer

Are you passionate about Service Now and on the lookout for a new exciting opportunity?

The role of a Senior ServiceNow Developer at Sopra Steria is integral to the practice delivering high-quality, product-based solutions to a variety of clients. You’ll be involved during the entire project lifecycle—from design and development to configuration, testing, and deployment—translating user stories into tangible outcomes. This role offers the opportunity to sharpen your technical expertise and customer-facing skills, all while working under the mentorship of a lead developer.

We seek individuals with experience in developing and delivering end-to-end solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external partners.

We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.

While the majority of your time will be spent working from home, there would be ad-hoc travel to our office in London as well as various client sites.

• Drive the successful implementation of ServiceNow solutions across multiple customer environments, ensuring seamless integration and value delivery.
• Design, prepare, and implement robust test cases using the ServiceNow Automated Test Framework (ATF) to make sure platform reliability and performance.
• Enhance ServiceNow instances by applying routine updates and configuration changes tailored to each customer’s unique needs.
• Play a key role in launching new applications and modules, contributing during planning, development, and deployment phases.
• Collaborate closely with various teams to maintain platform consistency, scalability, and upgrade readiness.
• Advise customers with smart, tailored recommendations on tools and process improvements to maximise their ServiceNow investment.

• Experience working in a hands-on ServiceNow development role, with expertise and relevant certification; CSA(Certified System Administrator) and a CIS (Certified Implementation Specialist) in 1 or more module.
• Examining Now Platform architecture: Analysing the structure and components of the Now Platform to understand how it works and how to best use its features.
• Implementing the Now Platform: Putting the Now Platform into practice, including setting it up and configuring it to meet specific business needs.
• Exploring extended Now Platform capabilities: Investigating more features and functionalities available on the Now Platform to enhance its use and integrate new solutions.
• Participating in ServiceNow Community discussion forums and user and industry groups: Engaging with other ServiceNow users and experts to share knowledge, seek advice, and stay updated on best practices and trends.

• Previous experience working within a ServiceNow Partner.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent

Location: Anywhere, with travel to the office and client site as required

Security Clearance Level: Either hold or be eligible for Security Clearance

Salary: £50,000 - £75,000 per annum

Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.???