D365 HR Consultant
Dynamics 365 HR Consultant (Contract) / Outside IR35 / 3-6 Months / £550-£650 per day (Onsite in London 3x a week)
We are seeking an experienced Dynamics 365 HR Consultant to support a live HR system currently operating within D365 Finance & Operations (HR module).
This is a hands-on role focused on stabilising, improving, and documenting the existing solution following the departure of internal system specialists. The successful candidate will work across both functional and technical areas, ensuring the system is optimised and knowledge is transferred internally.
Key Responsibilities
System Support & Issue Resolution
- Troubleshoot and resolve issues within D365 HR, including:
- Broken workflows (e.g. holiday approval processes)
- System automations and integrations
- DocuSign integration issues
- Ensure stability of the current HR system environment
Configuration & Optimisation
- Perform hands-on configuration within D365 HR / F&O
- Review and optimise existing setup, identifying areas for improvement
- Implement fixes and enhancements directly (rather than purely writing specifications)
Discovery & Documentation
- Conduct an initial discovery phase to understand current setup and challenges
- Document:
- Existing processes
- System configurations
- Integrations and dependencies
- Provide clear recommendations for improvements and future state
Stakeholder Engagement & Workshops
- Run workshops with key stakeholders to gather requirements and clarify processes
- Act as the bridge between business users and technical teams
- Communicate system capabilities and best practices effectively
Integration & Automation Support
- Review and support integrations between D365 HR and external systems (e.g. CRM, onboarding tools)
- Assist with troubleshooting or enhancing Power Automate workflows (nice to have)
Key Skills & Experience
Essential
- Proven experience with Dynamics 365 HR / F&O HR module
- Strong functional and technical hybrid capability
- Hands-on experience in system configuration and issue resolution
- Experience working in live system support or stabilisation environments
- Ability to run workshops and engage stakeholders
- Strong documentation and communication skills
Desirable
- Experience with Power Automate and integrations
- Experience with DocuSign integration
- Exposure to CRM or onboarding system integrations
- Experience supporting HR system transitions or replacements
Summary
This is a hands-on, high-impact contract role where you will stabilise and improve an existing D365 HR environment while upskilling the internal team and ensuring continuity of operations.
Dynamics 365 HR Consultant (Contract) / Outside IR35 / 3-6 Months / £550-£650 per day (Onsite in London 3x a week)