Sales Account Manager - Distributor Services

About Sourcing City

We're the originators, not the imitators.

Since the early 2000s, Sourcing City has been the UK & Ireland's number-one trade platform for the promotional merchandise industry. We connect hundreds of distributor businesses with suppliers, tools, and technology that help them grow — including our newly launched AI-powered search tools.

We're a small, specialist team. That means no corporate bureaucracy, no death-by-committee, and no being a number. It also means your results are noticed, your ideas are heard, and your work genuinely matters.

The Role

You'll join our Distributor Services team as the main point of contact for a portfolio of distributor clients — managing renewals, driving upsells, and supporting day-to-day technical queries across phone, email, and live chat.

This isn't a pure sales role and it isn't a pure support role. It sits right in the middle, which makes it interesting.

You'll also liaise directly with our developers to help build and manage client websites, join weekly scrum calls, and attend monthly strategy meetings to help shape where the business goes next.

And yes — you'll occasionally travel to visit clients and run the Sourcing City stand at Merchandise World, our major biannual trade show. Overnight stays covered. Company jet not yet acquired.

What We're Looking For

• Comfortable with CRM software and genuinely curious about how e-commerce and websites work (previous e-commerce experience is a real bonus)
• Strong communicator who can build relationships and handle commercial conversations without breaking a sweat
• Able to switch between proactive sales activity and reactive client support without losing the plot

What You Won't Find Here

Micromanagement. Layers of sign-off. People who talk about "synergies."

What You Will Find

A team that gets things done, a platform that's genuinely leading its market, and a role where you can grow commercially and technically at the same time.

Sourcing City is a trading name of Dynamic Image Ltd, Farnborough, Hampshire.