Clinical Systems Developer/Support analyst

Job description

Job responsibilities

Job Purpose

To design, develop, maintain, and support clinical systems and applications, including the Trusts electronic patient record (EPR) systems, that support patient care and operational efficiency. The role ensures secure, interoperable, and user-friendly solutions aligned with NHS Digital standards.

Job Summary

The Software Developer will design, develop, maintain, and support bespoke applications, system interfaces, and the Trusts electronic patient record (EPR) system to support clinical and administrative functions within the Trust. This includes full-stack development of web-based n-tier applications, integration with other NHS systems, and ensuring interoperability between applications and databases. The role requires strong technical skills, attention to detail, and the ability to work collaboratively with stakeholders to deliver secure, efficient, and user-friendly solutions.

Key Responsibilities:

Application Development & Design

Design, build, maintain and support the Trusts electronic patient record (EPR) system.

Undertake full-stack development of ASP.NET web applications, including web-based n-tier applications.

Write code to implement business logic and data models enabling interoperability between applications and databases.

Use innovative approaches to meet goals while considering end-user workflows and experience.

Identify opportunities for automation of manual tasks.

Integration & Interoperability

Develop software and system interfaces to integrate with other NHS systems.

Write complex SQL queries to link data from multiple sources, including sensitive patient data.

Perform SQL Server administrative tasks as needed.

Develop reporting tools and facilitate data extraction for research and audit purposes.

Testing & Quality Assurance

Perform robust testing of developments prior to deployment, ensuring they meet specifications and are fit for purpose.

Define and support acceptance testing, gather feedback from pre-release testers.

Coordinate testing of new developments with appropriate stakeholders.

Release & Maintenance

Participate in product release and post-release activities, including support and subsequent build/release cycles.

Provide day-to-day technical support for clinical applications used within the Trust.

Monitor application performance, troubleshoot issues, and implement fixes to maintain service delivery.

Plan and implement requested changes to applications to minimise service interruptions.

Undertake root-cause analysis to prevent recurring issues.

Provide technical assistance to end-users as required.

Participate in system maintenance activities, including security patches, software updates, and configuration changes to ensure stability and compliance.

Documentation & Compliance

Work closely with stakeholders to gather, scope, and document IT and system requirements.

Produce clear documentation including change logs, technical specifications, and user guides.

Present technical information to staff at various levels within the organisation and wider health community.

Maintain version-controlled repositories of reusable code.

Professional Development

Take responsibility for Continuous Professional Development (CPD) in agreement with line manager.

Complete all mandatory training required for the role.

Person Specification

Qualifications

• Professional IT qualification or 5+ years in an IT environment
• Experience in IT application support
• Good general education, preferably to degree level
• Evidence of ongoing professional development

• Additional professional IT certifications
• Experience with ICT solution implementation in clinical settings

Experience, Knowledge and Skills

• 2+ years developing and supporting clinical or patient systems.
• Web Application development and support using C#, ASP.Net, XSLT, JavaScript, SQL.
• Experience of working on multiple concurrent projects with different deadlines and ability to prioritise workload to meet different goals.
• Ability to communicate, liaise, influence and negotiate with a wide range of people in different settings including non-technical and technical colleagues alike.
• Strong organisational and personal effectiveness skills with the ability to plan, prioritise tasks, and manage deadlines effectively
• Knowledge and ability to work with relational databases in SQL server including writing complex SQL queries underpinned by theoretical knowledge or relevant practical experience
• Comprehensive expertise in modern development tools and programming languages, supported by strong theoretical foundations and practical experience, including C#, .NET 8, ASP.NET, Razor Pages, Entity Framework Core, JavaScript, XSLT, and unit testing frameworks
• Expertise in problem solving and interpretation of complex IT problems using own initiative

• Experience with cloud platforms (Azure) and DevOps practices.
• Ability to develop within Integrated Development Environments (IDEs), such as Visual Studio.
• Ability to use distributed version control systems like Git.
• Advanced IT and keyboard skills with the ability to work quickly with a high level of accuracy.
• Knowledge of the system development lifecycle methodologies.
• Knowledge of version control systems such a Git for tracking code changes.
• Knowledge of NHS systems and interoperability standards (HL7, FHIR).
• Knowledge or experience in using Selenium WebDriver or a similar automated testing tool for functional and regression testing of web applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Bethlem

Monks orchard Road

Beckenham

BR3 3BX

Employer's website

https://www.slam.nhs.uk/