Junior Infrastructure and Cloud engineer
Job summary
As an Junior Infrastructure and Cloud engineer you will be responsible for the delivery of day to day services within the Infrastructure team. As part of small multi-disciplined team you will be jointly responsible for the following (but not limited to) technologies Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms, Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance.
Career Progression pathways and development opportunities:
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in Microsoft products, membership to the BCS.
Main duties of the job
SLAM have widely adopted cloud platforms and the role will be to support the develop of native cloud applications or refactor existing legacy systems for cloud using IAAS, SAAS, PAAS and Kubernetes systems. Being a Senior Infrastructure and Cloud technical expert, you must be able to adapt your knowledge to new, emerging and legacy technologies covering as technical reference in the absence of other senior team members to maintain service for customers. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency.
Service Delivery falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. You will be a senior technical influence in the Technical Services section in improving, maintaining and documenting new and existing Digital services.
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 08:00 to 18:00 - you may also be required to work on the out of hours rota, giving you the very best of good work life balance.
About us
About Us:
We are a small dynamic, hardworking team based in the Bromley and Beckenham area.
About our locations:
St Pauls
St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
Maudsley Hospital (headquarters)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
Bethlem Royal Hospital
Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.
Job description
Job responsibilities
Provide Technical Services for Identity Services, Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms, Monitoring services and Public Cloud services ((Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance.
BAU Administration of the groups platform services for Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems,
Containerized platforms Monitoring services and Public Cloud services ((Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance.
Monitor the trusts Infrastructure Services platform to make sure that service levels are met for the customer
Infrastructure design and implementation for new services with external support as required.
Undertake evaluations of new and emerging technologies and make recommendations regarding their suitability and possible implementation
Maintain and document services in accordance with Trust systems
Support and mentor team members as required for personal development and knowledge transfer
Other activity from time to time as required to support the operation of Infrastructure Services
Abide to the department and trusts policies and procedures
Communications and Working Relationships:
The role will require a proactive approach to working relationships and could entail working with any vested partner of South London and Maudsley NHS trust.
Person Specification
Qualifications
- Education to Degree level or equivalent experience
- VM Ware VC or equivalent experience
- Relevant application services accreditations
- MCSE: Cloud Platform and Infrastructure
- ITIL Foundation Version 3
Experience
- Ability to administer and maintain identity services, storage, virtualized platforms, security and AV services, Domain Services, Proxy, Windows and Linux Systems,
- Containerised platforms Monitoring services and Public Cloud services (office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance
- Experience of creating and configuring hardware configurations for server specifications
- Ability to identify the Root cause of issues
- Good working knowledge of Microsoft office applications and other common desktop software such as antivirus and productivity suites
- Experience of designing and administering group policies objects for the forests.
- Experience of designing and administering group policies objects for the forests.
- Experience of Storage infrastructure Administration
- Deployed and manage patch management solutions for Enterprise environment
- Experience of supporting DEVOPS environments include continuous deployment methods and Kubernetes systems
- Experience of supporting DEVOPS environments include continuous deployment methods and Kubernetes systems
- Customer focused with Good verbal communication skills
- Excellent standard of written English
- Good time management
- Ability to work on own initiative and as part of a team to SLA deadlines
- Ability to plan, agree, schedule, document and implement changes using a structured change control process
- Ability to follow instructions and work unsupervised
- Logical, methodical, pro-active and enthusiastic in working practices
- The ability to translate technical Jargon information for a customers' to understand
- The ability to work on occasion longer hours to get the job completed for deadlines.
- Experience of troubleshooting complex technology issues identifying the root cause.
- Relevant experience of hands on ICT Server administration in an enterprise environment
- Relevant experience administering and maintaining office 365 and Hybrid Exchange Environments
- Knowledge of Office 365 and Hybrid exchange platforms
- Experience in maintaining and supporting Linux server infrastructure
- Relevant experience administering a complex multi domain active directory environment of around 50k objects and 100+ sites using the relevant tools to assist.
- Experience in managing and Martian Domain Services such as FSMO roles, DNS, DHCP in an enterprise environment
- Management of Proxy Services
- SQL Administration on premise and cloud
- Administration of backup technologies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
St Pauls
Bromley
Bromley
BR2 0EZ
Employer's website
https://www.slam.nhs.uk/