SEL ICS IG Operations Manager

Job summary

The SEL ICS IG Operations Manager will be part of SLAM's Information Governance (IG) Department and provide dedicated support to the delivery of IG Projects for the South East London Integrated Care System.

Career progression pathways and development opportunities:

We are committed to get thevery bestout of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways toSeniormanagerroles within theIGand the wider team.In addition, we offer ongoing training and developmentin conjunction with the BCS membership.

Main duties of the job

The post-holder will manage all aspects of IG pertaining to projects that span across multiple organisations in the ICS. The post holder is responsible for the delivery of an agreed work plan. This will include creation and review of documentation, stakeholder engagement, coordination of meetings and management of committees to support the compliance of the programmes of work and the documents associated with these.

The post-holder will be responsible for advising on, implementing and raising awareness of nationally mandated guidance and standards from the Information Commissioner's Office (ICO), NHS England, Department of Health & Social Care, Health Research Authority (HRA), National Institute for Health Research and UKRI.

Flexible working:

As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in thetime framesfrom8amto6pm, giving you thevery bestofgood worklife balance.

About us

The Role sits within theInformation Governancefunction, which forms part of the Digital Servicesteam.

Information governance (IG) provides a framework to bring together all the legal rules, guidance and best practice that apply to the handling and security of information.

IG is about setting a high standard for the handling of information through a robust IT security assurance andcomplyingwiththe law and national standards.

We ensure a high standard of information handling across the Trust, covering information security,data protection,freedom of information and privacy.

About our location:

Maudsley Hospital(headquarters)

Our Trust headquarters islocatedat Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces ofRuskin parkand the vibrant high-street that offers great shopping opportunities and with a wide rangerestaurants.

Job description

Job responsibilities

Key Responsibilities:

To manage the IG for the SEL ICB project work. Including the London Data Service and SEL London Care Record.

To provide expert guidance on legal and statutory obligations relating to research, information and data governance, including Data Protection Act 2018, UK GDPR, Data Security and Protection Toolkit (DSPT), NHS England, NHS X, ICO and HRA guidance.

Work closely with ICB programme managers, SEL Organisations and external stakeholders to maintain a high degree of awareness and application of IG standards to direct care, research and development, providing detailed guidance and expertise on enquiries concerning data protection and confidentiality in relation to programmes.

Manage several boards across the ICS required to maintain IG compliance. Including organising meetings, creating meeting packs and monitoring of actions

Work with colleagues across the ICS to ensure the maintenance of information asset registers, contracts registers, information flows and other IG related registers.

Ensure Data Protection Impact Assessments and Information Risk Assessments relating to the projects are completed, and provide expert advice on information and data governance where appropriate.

Ensure creation of IG documents where appropriate, including Data Processing Agreements; Data Sharing Agreements; Contracts and Data Transfer Agreements.

To ensure projects are compliant with legislative requirement for third party contract management pertaining to IG related matters, including data sharing or licensing.

Provide expert specialist information and data governance advice and guidance to the Project Lead, Strategic ICS IG Lead and external stakeholders across the system

To liaise with counterpart IG leads across the ICS to ensure system coordination on the development of and support of projects.

Provide expert, specialist IG advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats.

Provide IG expertise and advice on use of data for secondary purposes including research management and proposals (grant applications), research ethics and data sharing/licensing and/or service agreements involving personal data.

Monitor compliance of all documentation for project boards included any updates required to contracts, DPIAs or Standard Operating Procedures

Coordinate, maintain and review the SEL Sharing Framework to provide clarity of purpose and enable streamlining of information disclosure routes.

Continue to maintain concurrent knowledge of IG and other related initiatives pertinent to healthcare.

Assist the Strategic ICS IG Lead with work planning. This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance, including an information hub.

There is an expectation that the postholder may be responsible for contractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff.

Person Specification

Qualifications

Essential

Educated to master's level or equivalent level experience of working at in a relevant specialist area
Professional qualifications in Information Governance - e.g. ISEB Certification in Data Protection, Information Security or other certification in Information Governance acquired through experience or theoretical study of a broad range of techniques/ processes
Project management qualification - e.g. PRINCE2 and/or Managing Successful Programmes
Postgraduate qualification in a health science discipline

Knowledge and Experience

Essential

Demonstrable experience of working in the Information Governance and/or research governance field within an NHS and/or Social Care setting
Sound knowledge and understanding of NHS Information Governance priorities, the NHS Data Security & Protection Toolkit, Data Protection Act and GDPR, and Caldicott Report guidelines, data security and Common Law of Confidentiality
Demonstrable experience in identifying and resolving complex information and data problems
Knowledge of developing guidance materials for non-expert users in relation to records management and Information Governance
Ability to provide and receive highly complex, sensitive or contentious information, and to negotiate with senior stakeholders to achieve optimal outcomes
Sound judgement with the ability to negotiate on difficult and controversial issues including performance and change
Advanced problem solving skills and ability to respond to sudden unexpected demands
Ability to multi-task across several projects/areas, while working to a high degree of accuracy and detail
Ability to undertake thematic analysis of risks, incidents and other compliance elements
Strong interpersonal and presentation skills
Strong IT skills across the range of Microsoft Office 365 packages
Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Ability to work both independently and effectively within a team
Track record of building and sustaining effective working relationships
Demonstrable commitment to and focus on quality with attention to detail
Values diversity and difference, operates with integrity and openness
The ability to show determination, flexibility in response to demands, perseverance and resilience

Desirable

Experience of advising on and/or supporting successful research grant submissions
Understanding of data collection, verification and submission processes for clinical/trial research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Ioppn

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/

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