Clinical Support Worker / Higher Level
Job summary
You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable experience and excellent opportunities to develop a career in care.Applicants will be required to contribute to on-going development and improvements within the service.Post holders will be appointed at band 2 or band 3 depending upon skills, experience & qualifications.
Band 2 requirements:
Willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements:
Numeracy and Literacy Level 2 or Maths & English GCSE (English Language or English Literature) A-C/4-9 or
Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
Care certificate
Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of
care and related procedures
- clinical observations
- knowledge of relevant
legislation
There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.
Main duties of the job
The post holder will be an active member of the multi-disciplinary team (MDT). Undertaking routine tasks such as the general daily organisation/housekeeping of the Cath labs, transferring patients to and from the department with the use of wheelchairs/trolley/hospital beds, dependant on the user's needs, undertake manual handling.
The post holder would also be expected to be able to establish basic patient information, for example, name, DOB and mobility needs. They will escalate any concerns to the appropriate registered professional.The post holder will also be required to assist the procurement team with stores/stock management, rotate of stock/medical equipment.
The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high-quality patient care.
The post holder must maintain effective and courteous relationships, listening and communication with patients/service users, relatives, and carers, members of the MDT, other colleagues, professionals and management across the Trust and members of the public with whom the Trust's professional reputation must be maintained.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge & Skills (Band 2/3)
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
- Familiarity with current NHS and social care policies.
Knowledge & Skills (Band 3)
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
Qualifications & Training (Band 3)
- Numeracy and Literacy Level 2 or o Maths & English (English Language or Literature) GCSE A-C/4-9 or o Maths & English O Level/GCE A-C or o Maths & English CSE Grade 1 o or o NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
- Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months in role)
Experience (Band 3)
- Experience of working in health or social care
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/