Lead Cloud & Server Engineer

Job summary

TheLeadCloud and ServerEngineerwillbe responsible forthe developmentofmodern, reliable, 999cloud and serversolutionsfor the Trust.

TheLeadCloud and ServerEngineerwill work closely with theCloud and ServerArchitectsto ensure thatappropriate technicalresources aretrained and thenaligned to work streams, toensure a seamless and consistent delivery ofCloud and Server services to agreed Service Level Agreements (SLA's) and technical standards.

TheLeadCloud and ServerEngineerroleis a"hands on"technicalrolewhich requires extensiveexperienceof:

• Cloud platforms & architecture including Microsoft Azure IaaS
• On-premises& Hybrid Server, Compute & Storage Infrastructure
• Virtualisation infrastructure environments including Microsoft Hyper-V & VMWare
• Microsoft Windows Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)
• Microsoft 365 (SharePoint, Teams, Exchange Online etc)
• Mail & Web filtering tools (e.g.,Clearswift, Fortinet)
• VPN solutions such as Microsoft Direct Access or Always on VPN
• Remote Desktop Services & VDI Solutions
• Backup & Recovery Solutions
• Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint)
• Database & Data Architecture including Microsoft SQL Server
• Endpoint Management Solutions including Microsoft SCCM & Intune
• DataCentreEnvironments
• Digital Infrastructure Monitoring Solutions (SolarWinds, Azure Monitor)

Main duties of the job

• • Identify technical requirementsfor new systems or servicesrequiringCloud & Servercomponentsboth internally and with other NHS and private health care providers.
  • Ensure all team members are appropriately trained and have accesstoefficient and effectivedocumentation to support systems in a 24/7 environment.
  • Support theCloud & ServerArchitectsthroughoutthebudget settingprocess.
  • Identifyareas forefficiency and cost saving throughcommissioning and decommissioningofsystemsand services.
  • Ensure the delivery ofcore services andprojects aredeliveredwithinagreedqualitystandards for Confidentiality,Integrity,and Availability (CIA)and are delivered to agreedtimelines.
  • Ensure all live services and solutions are regularly reviewed at least annually to ensure all Service Definitions (ServiceLevel Agreements (SLA's),Service Levels:RTO/RPOand TechnicalDocumentationisaccurate.
  • Manage adiverse range of supplierrelationshipsto ensure best value for the Trustby embedding the use ofspecialistthird partieswhereappropriate.
  • Provide 3rd Line technical support.
  • Collaborate with theArchitectTeam, transforming dev solutions into workable products which can be supported by SWASTinfrastructure.
  • Act as one of the out of hours (24*7*365) "Cloud & Server Engineer on Call" to support DDaT out of hours activities, typically this 1:3 or 1:4 weeks/month including bank holidays, etc. and is additionally remunerated to basic salary.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills, resources and development you need to thrive in your role.

You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK