Second Line Support

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

  • Receiving and resolving escalated tickets from First Line Service Desk.?

  • Diagnosing and resolving more complex technical issues that cannot be resolved at first line click apply for full job details

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Job Details

Company
Southern Communications Ltd
Location
Basingstoke, Hampshire, United Kingdom RG213
Employment Type
Permanent
Salary
GBP 30,000 Annual
Posted