Second Line Support

You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.

Responsibilities:

  • Receiving and resolving escalated tickets from First Line Service Desk.?

  • Diagnosing and resolving more complex technical issues that cannot be resolved at first line.?

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  • Escalating issues to Infrastructure, S

    Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

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Job Details

Company
Southern Communications Ltd
Location
Basingstoke, Hampshire, UK
Posted