Service Assurance Agent

Job Description

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

  • Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance
  • Attend internal project meetings where necessary?
  • To ensu...

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Job Details

Company
Southern Communications Ltd
Location
Dummer, Hampshire, UK
Employment Type
Full-time
Posted