Technology Adoption & Engagement Coordinator

Sittingbourne, Kent hybrid working

Southern Housing are looking for a Technology Adoption & Engagement Coordinator. Were looking for someonewho is passionate about creating impactful learning experiences and driving the successful adoption of new technologies.

This role offers a unique opportunity to work across multiple business areas, giving you broad exposure and the chance to make a real difference. Youll collaborate with teams to design and deliver engaging learning materials that empower colleagues to embrace change with confidence.

Key aspects of the role are detailed below:

• Fostering user engagement, and driving the successful adoption of new systems, upgrades, and changes.
• Plan and produce clear and concise communications.
• Organise workshops, presentations, and training sessions to demonstrate the value of technology tools in achieving business goals.
• Develop user guides, FAQs, videos, and instructional materials.
• Excellent presentation skills

What you will have:

• Ability to establish and maintain relationships across departments
• Develop a basic understanding of key business processes and knowledge relating to core business systems
• Planning, designing, and managing the creation and delivery of learning materials
• Developing, maintaining, and delivering high quality training
• Able to engage large audiences with clarity and confidence, bridging the gap between technical detail and general understanding.
• The ability to plan and produce clear and concise communication, both verbal and written.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing date:29th July 2025 at 23:59pm. We will be reviewing applications on an ongoing basis and reserve the right to close this advert early, so it is important that you submit your application as early as possible.

Applying for roles with us

We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicants qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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