IT Engineering Apprentice

Start building a career in IT infrastructure, networking and cloud technologies! This is an opportunity to gain hands-on experience, work alongside experienced engineers, earn industry-recognised qualifications and build the skills needed for a long-term career in systems engineering, cloud computing and network operations.

Role

  • Assisting with the development, testing and deployment of new IT and network solutions.
  • Supporting the Network Operations Centre (NOC) with technical troubleshooting and second- and third-line support activities, with guidance from experienced engineers.
  • Working with Microsoft technologies, including Microsoft 365 and Azure.
  • Gaining exposure to networking technologies from vendors including Ubiquiti, Cisco/Meraki, Nokia and Fortinet.
  • Assisting with technical investigations and root cause analysis of issues.
  • Maintaining documentation and contributing to the internal knowledge base.
  • Producing reports and supporting operational activities.
  • Working on technical projects designed to build your knowledge and practical experience.

Training

The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Monday to Friday, 9am-5pm with 30 minutes lunch break.
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Thursday, 15th October 2026
Start Date
Thursday, 22nd October 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Team working

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

Specialist Network Operations
SNO is a trusted provider of network operations, managed IT services, cloud solutions and cyber security services. Since launching in 2017, we've grown into an international organisation supporting customers across the UK, US and beyond. Our team of more than 100 specialists help businesses stay connected, secure and future-ready through innovative technology solutions.

Job Details

Company
Specialist Network Operations
Location
HOLLIS HOUSE, MAESBURY ROAD, OSWESTRY, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£20,000 a year
Posted