Solutions Engineer

London EC3R / Hybrid

Up to £45,000 (DOE)

We’re a managed IT services provider for the creative industry, supporting 5,000+ users across 100+ businesses. We’re looking for a Solutions Engineer with strong cyber security expertise to help protect and improve our clients’ IT environments.

You’ll take a hands-on role in designing, implementing, and managing security solutions, working across network, endpoint, and cloud platforms. This is a client-facing position where you’ll provide expert guidance, respond to security incidents, and help drive best practice across all client systems.

Key responsibilities:

• Design, implement, and maintain security solutions including firewalls, endpoint protection, and cloud security services
• Lead and support incident response, investigation, containment, and remediation
• Conduct vulnerability assessments and risk reviews, recommending and deploying improvements
• Implement and manage security monitoring and reporting tools
• Advise clients on cyber security best practices, policies, and compliance requirements
• Work closely with internal engineering teams and support junior engineers

Key experience & skills:

• Proven experience in an IT solutions, service desk or engineer role
• Strong knowledge of network security, firewalls, EDR, and SIEM tools
• Experience securing Microsoft Azure and/or AWS environments
• Hands-on endpoint security experience (Defender, Sophos, Bitdefender or similar)
• Understanding of Cyber Essentials / Cyber Essentials Plus and security frameworks
• Confident communicator, comfortable working directly with clients

What we offer:

• Hybrid working with flexible remote days
• 22–25 days holiday + bank holidays
• Learning and development support
• Funded social events, staff awards, and rewards