Senior Service Designer - Local Authority

My Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis.

The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting the strategic direction and delivery of services at scale.

About the role:

Based in London (Hybrid - 2-3 days on site):

• Lead service design activity within cross-cutting digital transformation projects
• Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user researchers, UX designers, and delivery managers
• Use data and insight to inform design decisions, combining qualitative and quantitative evidence to identify needs, test solutions, and support continuous improvement.
• Support the implementation of service improvements, working with operational, digital, and transformation teams to ensure solutions are embedded effectively and deliver intended outcomes.

About you:
You will have the following experiences:

• 2-3+ years of Service Design experience, in a Public Sector environment (ideally Local Government)
• Outstanding stakeholder engagement skills, across all levels of Local Government.
• Significant experience delivering end-to-end service design within digital products or services
• Strong experience applying service design methods across the full lifecycle, i.e. discovery, co-design, prototyping, implementation, and evaluation

What's on offer:

• Salary: £450-£600+ per day, inside IR35
• Hybrid Working
• Contract type: Contract
• Hours: 09:00 -17:00 Monday to Friday

How to apply

• Once your CV is received, if you are successful you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.

About Spencer Clarke Group

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.

When you join us, you will receive:

• Access to a wide range of temporary and permanent opportunities
• Free DBS checks
• Post Placement Aftercare
• Loyalty reward scheme and regular competitions for our agency professionals

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