Contract -Head of email marketing and deliverability

Head of Email Marketing and Deliverability, 3 month contract

Location: Remote or hybrid, flexible

Start: ASAP, ideally immediately or within the next few weeks

Introduction

An established agency is looking for a senior email and marketing operations specialist to support a business critical transformation project across large scale email communications. This is a 3 month contract, with an ASAP start either immediately or within the next few weeks.

The Role

You will take ownership of the organisation’s email infrastructure, platform governance, deliverability standards, and communication processes. The role will sit across marketing, technology, data, and operational teams, ensuring email activity is managed safely, consistently, and at scale.

Responsibilities include:

• Owning email deliverability, domain reputation, and platform best practice

• Managing enterprise email and CRM platforms, including tools such as SendGrid, Mailchimp, SFMC, Mailgun, or similar

• Reviewing subdomain usage, sender setup, and authentication standards

• Defining and improving email governance, compliance, and approval processes

• Establishing data quality, segmentation, and list hygiene standards

• Supporting teams with practical guidance on safe and effective email activity

• Identifying and reducing risk from unapproved tools or inconsistent processes

• Monitoring performance across key deliverability and engagement measures

• Working closely with senior stakeholders across marketing, technology, data, and governance

You, Skills & Experience:

• 8 to 12 plus years’ experience across email marketing, CRM, marketing operations, or lifecycle communications

• Strong technical understanding of email deliverability, including SPF, DKIM, DMARC, bounce management, complaints, and sender reputation

• Experience working with enterprise email platforms such as SendGrid, Mailchimp, Salesforce Marketing Cloud, Mailgun, or similar

• Comfortable setting standards, creating process, and improving governance across complex organisations

• Strong stakeholder management skills, with the ability to influence both technical and non technical teams

• Experience improving email performance, reducing risk, and supporting adoption of best practices

• Available to start immediately or within the next few weeks

Success in this role will include:

• Improved deliverability and sender reputation

• Consistent use of approved platforms and processes

• Reduced reliance on unapproved email tools

• Stronger data quality and list management standards

• Clearer governance and best practice adoption across teams