Lead Architect - Pegasystems
Job Title: Lead Architect
Location: London
Salary/Rate: £600-£630 a day
Start Date: End of April
Job Type: Contract rolling
About the Role
We are partnering with a leading telecommunications company seeking an experienced Lead Pega Decisioning Architect to drive the design and delivery of advanced, data-driven customer engagement solutions. This is a high-impact role where you will shape next-best-action strategies and elevate personalized marketing across digital channels.
Key Responsibilities
- Solution Architecture: Design and implement end-to-end Pega Customer Decision Hub (CDH) solutions, including Next-Best-Action (NBA) strategies, propositions, treatments, and engagement policies.
- Strategy Implementation: Configure Real Time decisioning, adaptive models, arbitration, and segmentation to optimize customer engagement and maximize ROI.
- Leadership & Mentoring: Lead, guide, and mentor development teams, ensuring adherence to Pega best practices and conducting technical reviews of designs and code.
- Stakeholder Collaboration: Work closely with business stakeholders, data scientists, and cross-functional teams to translate marketing strategies into scalable technical solutions.
- Platform Governance: Oversee platform performance, including monitoring, tuning, and data ingestion processes to ensure reliability and scalability.
Required Skills & Experience
- Certification: Certified Pega Lead Decisioning Architect (CLDA) preferred; CPDC required.
- Pega Expertise: hands-on experience with Pega CDH and decisioning strategies.
- Technical Skills: Strong proficiency in Pega rule management, SQL, REST/SOAP services, and Kafka.
- Domain Knowledge: Experience within telecommunications, with a solid understanding of marketing technologies and machine learning concepts.
- Leadership: Proven ability to lead teams, influence stakeholders, and communicate complex technical solutions effectively.
Why Join?
- Work on cutting-edge customer decisioning and personalization initiatives
- Influence large-scale digital transformation within a major telecoms environment
- Collaborate with highly skilled teams across data, marketing, and technology
- Competitive salary, benefits, and flexible working options
Interested?
Apply now to be part of a forward-thinking organization shaping the future of customer engagement in telecoms.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
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