Medical Rostering Implementation Manager
Job summary
We are seeking an experienced and motivated Medical Rostering Implementation Manager to lead the operational rollout, optimisation, and ongoing utilisation of our medical rostering system across gesh. This is a pivotal senior role within the Workforce Function, supporting our ambition to strengthen medical workforce visibility, improve efficiency, and enhance patient care through effective workforce deployment.
This is an exciting opportunity to take a leading role in transforming how we plan, deploy, and manage our medical workforce. You will help shape future ways of working, strengthen clinical services, and play an integral part in achieving the Trust's workforce and patient-care goals.
Main duties of the job
As the Medical Rostering Implementation Manager, you will:
- Lead the St George's implementation and ongoing improvement of medical rostering systems at Epsom & St Helier.
- Manage and develop the medical rostering implementation team, fostering a culture of excellence and continuous improvement.
- Building strong relationships with operational teams, rota coordinators, divisional leaders, and senior clinicians to ensure safe and efficient workforce deployment.
- Present complex rostering and workforce information to senior colleagues, influencing decision-making and workforce planning.
- Provide expert training to managers, clinicians, and system users through in-person sessions, written materials, and e-learning tools.
- Monitor compliance with national and Trust rostering policies, escalating risks where needed.
- Represent gesh at regional and national rostering and RLDatix user groups to stay aligned with NHS best practice and innovation.
- Lead the development of group wide medical rostering policies and supporting operational and medical teams to maximise system benefits.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description
Job responsibilities
Please see the attached job description and person specification for full details about the role.
Person Specification
Education & Qualifications
Essential
Undergraduate degree or equivalent practical experience
- Evidence of Continued Professional Development
Desirable
- RL Datix Certification
Knowledge & Experience
Essential
- Substantial knowledge of staff and relationship management techniques to manage team workload and agree solutions with service users across the group
- Extensive demonstrable experience of managing the implementation of medical electronic workforce systems, including medical rostering, mapped on call rotas, self-rostering, consultant contracts and junior doctor rota compliance
- Experience of generating and analysing reports and documents which contain complex data
- Demonstrable experience in implementing rostering systems
- Proven experience of Medical Workforce including leading change
- Experience of change management associated with new data and information workflows and the development o system KPIs
- Previous leadership experience working within an NHS environment.
Skills and Competencies
Essential
Effective communication and interpersonal skill, able to deal with Managers and staff at all levels efficiently and courteously and in a confident and assertive manner. Attend meetings and present to diverse groups of people
- Ability to successfully plan/organise a broad range of ongoing, complex activities and adjustment of priorities and resourcing to meet evolving circumstances
Ability to develop and deliver presentations to groups of key stakeholders
- Able to produce and develop complex and intuitive management reports to monitor utilisation, identify themes and trends and performance compliance
- Ability to influence others to enable key decisions to be made in a timely fashion and able to challenge and drive new ways of working through rostering
- Ability to write clear, concise and comprehensive documents/reports
Excellent organisational skills
Person Specification
Education
- Degree or equivalent practical experience
- Evidence of CPD
- RLDatix certification
Experience / Knowledge
- Implementing medical e-rostering systems
- Managing staff workload and stakeholder relationships
- Analysing complex data and producing reports
- Leading change within Medical Workforce
- Experience with HealthRoster, payroll interfaces, or NHS workforce systems
Skills / Competencies
- Ability to lead an implementation team
- Understanding of medical T&Cs, job planning, and workforce deployment
- Ability to plan/organise complex activities and reprioritise
- Producing complex workforce utilisation and performance reports
- Strong influencing and change driving capability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's University Hospitals NHS Foundation Trust
Address
Epsom Gateway
2 Ashley Avenue
Epsom
KT18 5AL
Employer's website
https://www.stgeorges.nhs.uk/