Experience Lead: User Research, Analytics & CX Strategy

A leading financial services organization in Cirencester is seeking an Experience Lead to define and drive user-centered research for digital transformation. This role involves working with cross-functional teams, delivering presentations, and driving data-driven decisions. The ideal candidate should have strong qualitative and quantitative research skills, experience in user research methods, and familiarity with tools like Google Analytics. Competitive benefits include a discretionary bonus, 28 days of annual leave, and private medical insurance.