Clinical Systems Manager

Job summary

30 to 37.5 hours per week

£32,364 - £34,799 per annum full time

St Oswalds Hospice is a renowned hospice dedicated to providing compassionate end-of-life care to individuals and their families. Our mission is to provide specialist palliative and end of life care to adults, children and young people in the north east of England.

Are you passionate about using technology to improve patient care? Do you enjoy supporting colleagues, solving problems, and making systems work better for everyone? If so, wed love you to join our team as our Clinical Systems Manageryoull play a vital role in ensuring that our clinical systems are reliable, accessible and set up to support safe, highquality and efficient patient care. Youll work closely with teams across the hospice, helping us meet our clinical, operational and regulatory responsibilities with confidence.

This is a fantastic opportunity for someone who enjoys collaboration, continuous improvement and making a genuine difference to the experience of both patients and colleagues.Youll be part of a warm, welcoming team committed to delivering compassionate care. Your work will have a direct impact on the quality, safety and experience of the services we deliver every day. We value curiosity, collaboration and continuous learningand wed love to support you in your professional growth too.

If youd like to get a feel for the place, wed love you to come for a look around.

Interview date: 25th March 2026

Main duties of the job

Keep our clinical systems configured, maintained and optimised so they support exceptional patient care.

Provide colleagues with friendly, inclusive training and easy-to-use guidance, helping everyone feel confident in using clinical systems.

Ensure clinical data is accurate, secure and managed according to information governance and regulatory standards.

Create clear documentation and standard operating procedures that promote safe, consistent system use.

Work collaboratively to identify and deliver system improvements that enhance service quality across the hospice.

If after reading the job description you require further information or wish to arrange a visit please contact Christine Allen, Clinical Quality Lead on 01912850063 or christineallen@stoswaldsuk.org

About us

Were all for using AI to help us be more efficient in our roles, however, when it comes to job applications, we want to hear your voice, your ideas, your skills and experiences. If youre thinking about using AI to help with your application, please take a moment to consider how well it reflects the real you. Were keen to hear your story, in your own words, so please dont be afraid to let your individuality come through.

Due to the nature of this role in a hospice setting, we need to carry out an enhanced Disclosure and Barring Service check (DBS) if you are appointed.

You must have existing right to work in the UK for this role.

During your recruitment process we want to make sure that you bring your whole self and can be at your best. Please contact humanresources@stoswaldsuk.org if you need any support with your application or there are any adjustments you might need.

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found

Registered Charity No. 503386

St Oswalds Hospice aims to be an equal opportunities employer