E2E OSS Netcool Solution Architect

Job Title: E2E OSS Netcool Solution Architect

Work Location: Newbury, UK
Work Mode: Hybrid 2 days per week in the office
Type of Hiring: Permanent, Full-Time
Experience Required: 10 to 12+ years

Overview

The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high system availability, and industry-aligned best practices.

Key Responsibilities

• Define and deliver end-to-end OSS architecture solutions, ensuring scalability, reliability, and interoperability.
• Provide solution leadership in the design and implementation of Netcool platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision.
• Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products.
• Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape.
• Collaborate with cross-functional teams to identify integration gaps and develop optimized design patterns.
• Ensure proactsive service assurance through effective monitoring, event correlation, and incident management frameworks.
• Introduce industry best practices and proven reference architectures to enhance OSS modernization efforts.
• Support mentorship and capability building, guiding internal architects and designers to develop long-term sustainability.
• Mitigate architectural risks by identifying potential design flaws, integration challenges, or scalability issues early in the lifecycle.

Required Skills & Experience

• Specialized and hands-on expertise in Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision).
• Deep cross-domain knowledge of OSS areas: Service Fulfilment, Assurance, Automation, Cloud Telco, and Network Management.
• Experience in automation platforms such as PEGA, Blue Prism, Resolve, and UiPath.
• Proven experience implementing OSS modernization in global telecom environments.
• Strong understanding of COTS product integration and cloud-native OSS architecture principles.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to lead architecture governance and enforce best practices across multi-domain teams.

Education & Certifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Telecommunications, or a related field.
• Relevant certifications in Netcool, OSS architecture, or cloud technologies are preferred.

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