JDA WFM Support Consultant
Role Details Role/Job Title: JDA WFM Support Consultant
Work Location: Reading, UK
If Hybrid, How Many Days Are Required in Office? 3
The Role Provide functional support to BAU activities as well, product configuration, troubleshooting, batch monitoring etc.
Good knowledge of Inbound, Outbound, Warehouse setup etc
Knowledge of integration of T&A
Knowledge of WFM architecture, key datapoints for Inbound and Outbound Integration with WFM
Knowledge of support process, SLAs etc
Proven experience of attending and resolving the critical issues within tight timelines
Basic knowledge of TMS and Logistics Processes Essential Skills / Knowledge / Experience 6 - 12 years of JDA WFM with experience of support and enhancements
Strong expertise in overall Workforce and 3PL Logistics Support
Strong experience in integration of JDA WFM with variety of host and destination systems using JDA Integrator/Connect Good to Have Strong technical design, analytical and problem-solving skills
Experience in support project and customer facing roles
Excellent communication skills (written, verbal & presentation)
Work Location: Reading, UK
If Hybrid, How Many Days Are Required in Office? 3
The Role Provide functional support to BAU activities as well, product configuration, troubleshooting, batch monitoring etc.
Good knowledge of Inbound, Outbound, Warehouse setup etc
Knowledge of integration of T&A
Knowledge of WFM architecture, key datapoints for Inbound and Outbound Integration with WFM
Knowledge of support process, SLAs etc
Proven experience of attending and resolving the critical issues within tight timelines
Basic knowledge of TMS and Logistics Processes Essential Skills / Knowledge / Experience 6 - 12 years of JDA WFM with experience of support and enhancements
Strong expertise in overall Workforce and 3PL Logistics Support
Strong experience in integration of JDA WFM with variety of host and destination systems using JDA Integrator/Connect Good to Have Strong technical design, analytical and problem-solving skills
Experience in support project and customer facing roles
Excellent communication skills (written, verbal & presentation)
JBRP1_UKTJ