Business Analyst
Business Analyst - Permanent - Retail Focus
Location: Bury - Hybrid/Flexible Working
Salary: Consultant up to £55,000 / Senior Consultant up to £70,000
SC Eligibility essential
We're looking for an experienced Business Analyst to join a growing Digital Transformation practice, supporting some of the UK's leading retail and eCommerce organisations. You'll work closely with clients to deliver large-scale digital transformation programmes, helping shape customer-facing products and services across online, mobile and in-store channels.
This is a client-facing consulting role where you'll bridge the gap between business and technology, gathering requirements, facilitating workshops and ensuring successful delivery of digital solutions.
Responsibilities
- Elicit, analyse and document business, functional and non-functional requirements.
- Facilitate workshops with business and technical stakeholders.
- Produce user stories, acceptance criteria and process maps.
- Support Discovery, Alpha and Delivery phases of digital transformation programmes.
- Analyse and improve AS-IS and TO-BE business processes.
- Work closely with Product Managers, Solution Architects, UX Designers and Engineering teams.
- Support Agile ceremonies including backlog refinement, sprint planning and retrospectives.
- Manage stakeholder expectations across multiple business functions.
- Assist with UAT planning, execution and defect management.
- Ensure solutions align with business objectives and customer outcomes.
Experience Required
- Commercial experience as a Business Analyst within Retail or eCommerce.
- Experience delivering digital transformation programmes.
- Strong requirements gathering and stakeholder management skills.
- Experience writing User Stories and Acceptance Criteria.
- Process Mapping (AS-IS / TO-BE).
- Agile delivery experience (Scrum/Kanban).
- Jira and Confluence.
- Experience working alongside Product, Engineering and Design teams.