General Manager

This is not a typical General Manager role.

It’s a chance to step into the engine room of a profitable, global SaaS company and, within 12 months, earn your way to the CEO seat.

The Opportunity

Some companies are still figuring out product-market fit. Others are burning cash to chase growth.

This one isn’t.

We’re a profitable, bootstrapped SaaS business with a global customer base, a clear mission, and a strong foundation built over more than a decade. Now, we’re entering our next phase and we’re looking for someone to take us there.

You’ll step in as the operational leader of the company, working directly with the founder, with a clear mandate:

👉 Grow revenue. Increase profitability. Build a scalable, high-performing business.

Do that well, and you won’t just run the company — you’ll lead it.

Your Mission

As General Manager, you will own the business end-to-end. Not from a distance — but hands-on, in the detail, where growth actually happens.

You will:

• Take full responsibility for revenue and profitability
• Identify what’s holding the business back — and fix it
• Design and execute growth initiatives across acquisition, retention, and monetisation
• Lead a distributed team across product, marketing, operations, and support
• Build systems, dashboards, and accountability that drive performance

This is a builder’s role, not a caretaker’s.

Every initiative starts with you — tested, proven, profitable — then scaled.

What You’ll Be Doing

Driving Commercial Growth

• Diagnose growth constraints and unlock new revenue opportunities
• Own and optimise the full customer lifecycle (acquisition → retention → expansion)
• Scale recurring revenue in a B2C SaaS environment

Running the Business

• Lead day-to-day operations across a remote, cross-functional team
• Set clear goals, track KPIs, and hold teams accountable
• Build systems that improve execution, visibility, and efficiency

Owning Performance

• Take full ownership of business performance, with a clear path to P&L responsibility
• Make decisions grounded in data, ROI, and profitability
• Reinforce a culture of accountability and excellence

Partnering with the Founder

• Act as the founder’s right hand
• Work closely 1:1 with an experienced entrepreneur
• Help shape strategy, while executing relentlessly

Who This Role Is For

You’re not just a manager — you’re an operator.

Someone who:

• Rolls up their sleeves and gets involved where needed
• Thinks in terms of profit, not just growth
• Is obsessed with understanding customers
• Can move between strategy and execution without friction
• Is comfortable operating with limited resources — and making them count

You’ve likely:

• Worked in SaaS, tech, or infrastructure-led products (e.g. hosting, VPN, cloud, or similar)
• Helped grow a bootstrapped or lean company (sub-50 people, ~$1M–$5M ARR range)
• Owned or contributed to P&L performance
• Led remote, distributed teams
• Built or optimised subscription businesses (MRR, CAC, LTV, churn — you know the drill)

You don’t need to be an expert in everything — but you understand how product, growth, finance, and operations connect.

What You’ll Get

A Clear Path to CEO

Deliver results, and within 12 months you’ll have the opportunity to step into the CEO role.

Real Ownership

You’ll have autonomy to make decisions, test ideas, and shape the future of the business.

Direct Mentorship

Work closely with a founder who has built and scaled companies for 15+ years.

100% Remote

Work from anywhere, with a globally distributed team.

Professional Growth

You’ll touch every part of the business — and grow faster because of it.

Performance-Based Upside

A transparent bonus structure tied directly to profitability and business success.

A Team That Cares

We value ownership, openness, and people who go above and beyond.

Salary

£80,000 - £90,000 base, OTE £150,000 with potential equity at a later date.

Why This Role Matters

This is a pivotal moment for the company. The foundation is strong. The opportunity is real.

What’s missing is the person who can connect the dots, drive execution, and unlock the next stage of growth.

If you’re looking for a role where:

• Your decisions directly impact the business
• You’re trusted to lead, not just manage
• And you have a genuine path to becoming CEO

Then this might be the one.

For more details get in touch today.