Deskside Technician

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations.
Please note this is a 12 month fixed term contract
Responsibilities:

• Provide swift and professional deskside IT support for both Windows and MAC
• Perform on-site analysis, dia