2nd Line Support Engineer

Job Description

Role: 2nd Line EngineerLocation: Bournemouth, PooleSalary: £33,000 £36,000Cloud-Focused MSP | Technical Project Exposure | Outstanding Development OpportunitiesWere working with a highly regarded MSP that has built a strong reputation for delivering modern cloud and infrastructure solutions to businesses across the UK. As they continue to expand their client portfolio and technical services offering, theyre now looking for a talented 2nd Line Engineer to join their growing team in Poole.This is an ideal opportunity for an engineer who enjoys solving technical challenges and wants to gain exposure to technologies beyond traditional support. You'll work across a variety of client environments, supporting everything from Microsoft 365 and Azure platforms through to networking, infrastructure, and security technologies.Unlike many support roles, you'll be encouraged to get involved in project work from day one , assisting with cloud migrations, infrastructure deployments, technology refreshes, and system improvements.

You'll work alongside experienced engineers who are passionate about technology and committed to helping others develop their careers.The business has created an environment where engineers are given the tools, support, and training needed to continually progress. Whether your goal is to move into 3rd Line Support, Cloud Engineering, Infrastructure, or Cyber Security , there is a genuine pathway to help you get there.If you're looking for a role that offers technical variety, modern technologies, and the opportunity to continuously develop your skills, this could be the perfect next step.Required Skills:Experience working in a 2nd Line IT Support roleStrong knowledge of Microsoft 365, Windows Server & Active DirectoryGood networking knowledge including DNS, DHCP, VPNs, and firewallsExperience supporting cloud and infrastructure environmentsStrong troubleshooting and problem-solving skillsExcellent communication and customer-facing abilitiesA passion for technology and continuous learningMSP experience is highly desirable but not essentialExclusive Benefits:£33,000 £36,000 SalaryExposure to Cloud Infrastructure, Microsoft 365, Azure, and Security TechnologiesHands-on involvement in technical projects, migrations, and infrastructure deploymentsClear progression pathway into 3rd Line, Infrastructure, Cloud, or Cyber Security rolesPaid training and certification opportunitiesSupportive and collaborative technical teamModern office environment in Bournemouth , Poole25 Days Holiday + Bank HolidaysIf youre a 2nd Line Engineer looking to join a forward-thinking MSP where your technical growth is genuinely valued , click APPLY NOW , attach your FULL CV and contact details , and Ill be in touch ASAP. TPBN1_UKTJ