Apprentice ICT Service Technician

At Xentrall Shared Services, we’re not just offering you an apprenticeship - we’re offering a launchpad for your future. Whether you're just starting out or looking for a fresh direction, our apprenticeships are designed to help you thrive. Every task you take on, every skill you learn, and every idea you share contributes to something bigger.

Role

  • Provide support to all employees in both Stockton-on-Tees and Darlington Borough Councils
  • Provide operational support as a technical assistant in the ICT Team responsible for development, delivery, and support of ICT services
  • To be part of a team of ICT professionals, and under the guidance of the senior member of the team, provide and contribute to the effective and efficient delivery of all ICT hardware, software and associated services throughout their lifecycle

Training

  • There is the potential for you to secure long-term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
DARLINGTON COLLEGE
Working Week
Monday to Friday Shifts to be confirmed
Expected Duration
1 Year 9 Months
Positions Available
1
Closing Date
Sunday, 20th July 2025
Start Date
Monday, 1st September 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Initiative

Qualifications

  • English GCSE, grade 4 or above (Essential)
  • Maths GCSE, grade 4 or above (Essential)

About the Employer

Stockton-on-Tees Borough Council
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.
Company
Stockton-on-Tees Borough Council
Location
Xentrall Shared Services - ICT, Town Hall, Feethams, Darlington, England
Employment Type
Advanced Apprenticeship
Salary
£14,526.20 to £23,492.04 a year
Posted
Company
Stockton-on-Tees Borough Council
Location
Xentrall Shared Services - ICT, Town Hall, Feethams, Darlington, England
Employment Type
Advanced Apprenticeship
Salary
£14,526.20 to £23,492.04 a year
Posted