UKG Pro WFM (formerly Kronos Dimensions)

UKG Pro WFM Consultant
Contract - London - 3 Days a Week

Are you an experienced UKG Pro WFM (formerly Kronos Dimensions) professional ready to make a significant impact? We need your expertise to optimise workforce management solutions for a leading organisation.

What You'll Do:
Configure, maintain, and enhance UKG Pro WFM modules including Timekeeping, Absence, Advanced Scheduling, and Analytics.
Support system integrations, upgrades, and customizations in conjunction with UKG Dimensions.
Collaborate with HR, IT, and other teams to gather requirements and develop effective solutions.
Troubleshoot technical issues and provide ongoing support for UKG Dimensions and Passport users.
Lead training sessions to ensure end-users are empowered to utilize system features effectively.
Monitor system performance, ensure data accuracy, and generate insightful reports to inform decision-making.
Maintain comprehensive documentation of configurations, processes, and best practices.
Create and update KEDB documentation as part of incident management and analysis.
Stay current with UKG features, updates, and industry best practices to continuously improve system functionality.

What We're Looking For:
Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), particularly in Timekeeping, Absence, Advanced Scheduling, and Analytics modules.
Strong understanding of workforce management processes and solutions.
Excellent problem-solving, analytical, and troubleshooting skills.
Ability to work effectively both independently and as part of a collaborative team.
Strong communication and interpersonal skills to liaise with stakeholders at all levels.
Experience with system integrations, data migration, and technical support.
Knowledge of SQL and database management tools is a plus.

Nice to Have:
Working knowledge of Passport applications, SAP HR, or similar HR systems.

Preferred Education & Experience:
Relevant technical certifications and a background in HR systems or workforce management solutions.
Prior experience working with UKG Pro WFM in a similar role, ideally within a field service environment.

Additional Requirements:
Location: London - minimum 3 days onsite presence mandatory