Secretarial Team Leader

A leading international law firm is seeking an Assistant Secretarial Services Manager to oversee the secretarial function within its Technology, Media, Competition & IP practice.

Managing approximately 20 PAs and Team Secretaries, you will be responsible for day-to-day people management, workflow, resource planning, mentoring and performance, ensuring a high-quality support service across the Practice Group.

• Manage and support a team of approximately 20 PAs and Team Secretaries.
• Oversee workflow, resource allocation, cover and day-to-day staffing requirements.
• Support mentoring, training, development and performance management.
• Manage annual leave, absence, new joiners and team processes.
• Work closely with Partners and Practice Group Leaders to ensure effective secretarial support.
• Review team structures, allocations and resource requirements.
• Lead process improvements and support the adoption of new technology and AI.
• Collaborate with other Assistant Managers and the wider Secretarial Services team.

• 3+ years' supervisory or management experience in a similar role.
• Professional services experience essential; law firm experience highly desirable.
• Strong people management and leadership skills.
• Excellent communication, organisation and workflow management abilities.
• Confident managing challenging situations with discretion and professionalism.
• Proactive, resilient and solutions-focused.

Please apply today if you are interested.