IT Change Manager

Summer-Browning Associates are currently supporting our client within the central government, who are seeking a ITIL Change Manager on an initial 6 month assignment.

Location: Milton Keynes (hybrid)

About the role:
You will be responsible for the end-to-end operation of the Change and Configuration management teams including Process Owner accountabilities for our key customers and stakeholders.

The ideal candidate will hold active SC clearance and possess a proven background in ITIL Change Management, along with the following qualifications:

Skills and Experience:

• Experience of negotiating conflicts between the IT team regarding changes.
• Experience of working with IT Service Management toolset.
• ITIL v3/v4 Foundation.
• Knowledge of operating IT systems within Government environments.
• Experience with ServiceNow.
• Experience of ISO9001, ISO 20000 & ISO27001.
• ITIL Intermediate qualified in Service Transition and/or Release Control Validation (Desirable)